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Angel broking Hiring for Associate Customer Experience-Delhi-NG at India Full Time
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Angel One (formerly known as Angel Broking) is a Fintech firm driven by technology and a mission to become the No. 1 fintech organization in India. With a 5 Million+ registered client base and more than 10 million app downloads, we are onboarding more than 500K new users every month.
We are working to build personalized financial journeys for customers via a single app, powered by new-age engineering tech and Machine Learning. We are a group of self-driven, motivated individuals who enjoy taking ownership and believe in providing best value for money to investors through innovative products and investment strategies. We apply and amplify design thinking with our products and solution.
It is a flat structure, with ample opportunity to showcase your talent and a growth path for engineers to the very top. We are remote-first, with people spread across Bangalore, Mumbai, UAE, and the US.
Location: Work From Anywhere
- Manage large amounts of inbound calls in a timely manner
- Follow communication scripts when handling different topics
- Identify customer’s needs, clarify information and provide solutions
- Executing trade’s on behalf of customer
- Have a good positive attitude-should be committed to the work
- Good quantitative/analytical skills
- Excellent oral/written communication skills required
- Customer Service, Customer Relationship, Relationship Management, Good knowledge of financial market
- Good Internet Connection is must
Benefits & Perks
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Permanent Work From Anywhere & Flexible working hours
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Home office setup reimbursement & Internet allowances
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14 days of additional paid leaves (apart from regular leave policy) and Home Quarantine reimbursement to support you during Covid19
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Long term incentives in the form of ESOPs
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Industry-leading performance management with the new age OKR Framework