Aone HR Services Hiring for Store Manager at Patna Full Time

We are looking for a Store manager for a Popular “Cosmetic Brand” in Patna Location (Bihar)

Only People who are eligible should apply. Please read the complete Job Description before applying.

Job Title- Store Manager

Education- Graduation

Age-30- 35

Experience- 1-3 years as a Store manager in the Beauty and fashion industry

Only people from FMCG and Beauty/fashion industry should apply

Role Summary: –

Responsible for driving sales for the store through efficient store operations, customer service delivery, motivation and retention of store personnel and adherence to company SOPs

KEY RESPONSIBILITIES:

• To Achieve Top Line Sales targets for the store

• To monitor and control expenses below budgets through efficient store operations & petty cash management

• To control shrinkage by following PIHV and other shrinkage management schedules

• To ensure SOP Adherence & Process Implementation (Please refer to HG SOP Manual for more details)

• To adhere to all statutory compliances by close coordination with respective departments

• To ensure that all documents, registers and reports in respect of their store are updated.

• To be the custodian of Store assets & general maintenance of the store

• To be a coach and mentor to the store team and train them on product knowledge & Customer Service

• To control Staff attrition through engagement

• To ensure that the Customer Service Standards are adhered to by the team at all times

• To be responsible for hiring store staff

• To be a role model for ensuring highest standards of grooming

• To have knowledge of digital/social media

• Give feedback on all updated Competition information to Head Office

• To Drive Customer engagement programmes e.g Loyalty etc.

• To ensure marketing plan implementation / offers updation etc

Critical Success Factors for the role: –

1) 1. Understand P/L Account

2) 2. Product Knowledge

3) 3. Basic Accounting Skills

4) 4. Leadership & Interpersonal sensitivity

5) 5. Inventory Mgt.

6) 6. Proficiency in Communication (Regional + English)

7) 7. Strong Process Orientation (SOP Adherence)

8) 8. Customer service Skills

9) 9. Selling Skills (Cross / Up)

10) 10. Social media /networking Skills

COMPETENCIES REQUIRED FOR THE ROLE: –

Technical: –

1. Cashiering Proficiency

2. Crisis handling

3. Computer Skills

Behavioral: –

1. Customer Focus

2. Drive for Results

3. Planning & handling Ambiguity

4. Execution Excellence (As used for Thomas Profiling)

5. Teamwork & Collaboration

6. Analytical thinking

7. Winning with Change

Job Types: Full-time, Regular / Permanent

Salary: ₹30,000.00 – ₹35,000.00 per month

Benefits:

• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Schedule:

• Day shift
• Monday to Friday
• Rotational shift
• Weekend availability

Supplemental pay types:

• Commission pay
• Performance bonus
• Shift allowance
• Yearly bonus