Roles and Responsibilities
1.Responsible for establishing the brand and managing the sales and business development activities for housing finance in the affordable /mass affluent segment
2.Responsible for overall sales and cross sell targets through building and development of internal team and external channels (micro – connectors, micro campaigns and centralized leads) and also maintain adherence to customer satisfaction and profitability metrics
3.Monitor the leads and check for the quality of sourcing and ensure quick conversion of prospects as per the targets set
4.Implement and engage in branch promotion activities for establishing the brand and increasing market coverage
5.The incumbent is required to have a good knowledge and understanding of the local affordable /mass affluent market
6.Responsible for customer management including all the customer related queries, issues, grievances and focus on resolving them at the earliest along with other cross functional teams in the branch
7.Ensure that all customer documentation is maintained in the prescribed format and transfer of documents is done safely and seamlessly
8.Provide market feedback on product offerings, channels and processes to the senior levels to improve the same
9.Deploy and ensure adherence by team to effective controls and processes to ensure risks are measured, monitored and controlled on an on-going basis
10.Collaborate and provide requisite data for risk management and internal audit processes
11.Responsible for knowing and complying with all the legal requirements as per the law of the land
12.Support collections team in assessing delinquency
13.Ability to hire and build DST team and provide support to HR in hiring process
14.Responsible for payment of channel partners (connectors) timely
15.Ensure DST and channel partners (connector) development through right training initiatives
16.Model and foster behaviors that support the organization’s values and culture creating an atmosphere of trust, cooperation, accountability and dedication to the organization
17.Monitor individual & team performance and take steps to improve productivity and correct aberrations
18.Ensuring that the engagement and motivation levels are high in the team
19.Willingness to adapt to digital tools and processes
Key Skills
Home equityHousing loanMortgage loansHLLoan aginst proeprtySecured LoanMortgageSecuredHome financeHome loanHousing financeLAP
Education UG:Any Graduate PG:Any Postgraduate
Array Management Consultants
Array Management Consultants, established in 2009, is a powerful recruitment & executive search company. Array specializes in understanding the needs of both clients and candidates. We are connected to our companies Pan India providing the best quality services at every step of their organization. Array is a team of experienced recruitment professionals, who labors through the variables and mundane task associated with the hiring process, thus enabling our clients to focus on their business. Array includes consultants for a wide range of sectors ranging from Engineering, Manufacturing, Information Technology and construction to retail, telecom , finance, banking , and so on.
Company Info
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Recruiter Name:Mr. Aman kasera Contact Company:Array Management Consultants Website:http://jobs.arraymanagement.com
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