We’re seeking a dynamic and experienced Director-People Operations within the Country Management Team. They will lead all HR functions, aligning our workforce strategy with business goals. Their main focus is on attracting, developing, and retaining a diverse, talented workforce. They’ll also be instrumental in shaping a positive work culture and implementing HR policies for increased employee engagement and organizational success. They report directly to the Country Director and oversee the Senior Manager, People Operations.
Location – Delhi
Qualifications & Experience:
Roles and Responsibilities
Strategic HR Leadership:
• Develop and execute a comprehensive HR strategy aligned with the organization’s overall mission, vision, and values.
• Collaborate with senior leadership to identify HR priorities and support the achievement of business objectives through effective talent management.
Talent Acquisition and Management:
• Oversee recruitment and selection processes to attract top talent for various positions.
• Develop innovative sourcing strategies to build a diverse and inclusive workforce.
• Implement robust onboarding programs to ensure remarkable experiences for new hires.
• Drive performance management processes to enable continuous improvement and career development opportunities.
Employee Engagement and Culture:
• Lead the Diversity, Equity and Inclusion priorities for the organization in line with global initiatives.
• Foster a positive and inclusive work environment that promotes employee engagement and well-being. • Develop and execute employee engagement initiatives and reward & recognition programs to understand employee engagement trends.
• Design HR Dashboards and utilize data-driven insights to identify trends, measure HR effectiveness, and make data-backed decisions.
• Present HR Dashboards periodically to the Core Management team for strategic planning.
Learning and Development:
• Ensure the yearly training calendar caters to functional and behavioral training proposed by functional managers and individuals during performance management discussions.
• Design and implement training programs that address skill gaps and support professional growth.
• Ensure a return on investment (ROI) for training initiatives.
• Create robust system of succession planning.
• Promote a culture of continuous learning and development within the organization.
HR Compliance, Policies, Compensation and Benefits:
• Establish and maintain positive employee relations throughout the organization.
• Address and resolve employee concerns, conflicts, and disciplinary issues in a fair and consistent manner.
• Conduct exit interviews and analyze data to identify trends and improve employee retention.
• Collaborate with finance and leadership to design competitive compensation and benefits packages that attract and retain top talent.
• Stay informed about market trends and best practices to ensure our compensation packages remain competitive.
• Ensure compliance with all relevant labor laws, regulations, and industry standards.
• Develop and maintain HR policies and procedures that align with legal requirements and best practices.
Other:
• Participate in any other activities which may be required to be undertaken to fulfil the objectives of the organization.
• Perform other duties as assigned by Country Director.
• Undertake field visits as required, in consultation with the Country Director
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