ASPINWALL AND COMPANY LTD Hiring for Customer Service – Freight forwarding – Bangalore at Bangalore Full Time

Brief description about Aspinwall : Aspinwall and Company Limited is one of the earliest commercial enterprises in the Malabar Coast, established in the year 1867, by the legendary English trader and visionary, John H. Aspinwall. In the early ’70’s, when the English owners decided to disinvest, a major portion of the company’s shareholding was taken over by the Erstwhile Royal Family of Travancore, and they continue to hold the controlling interest till date. Today, Aspinwall and Company Ltd. has diversified business interests in the areas of Logistics, Speciality Coffee, Natural Fiber Products and Natural Rubber.

Aspinwall Logistics Division : Aspinwall’s involvement with shipping dates back to the very origin of the company, about a century-and-a-half ago. In tune with the growing tempo in marine traffic, Aspinwall steadily expanded its sphere of operations, building upon its rich expertise and extensive experience in ship chartering and marine/general insurance. Today, Aspinwall’s Logistics Division has a pan-India presence with a wide network of offices that covers major ports, ICD’s and airports. Services we offer : Liner Services, Customs Brokers, Freight Forwarding Services, Air Cargo Services, Ship Agency Services, Stevedoring Services, Bulk Cargo Services Warehousing Services, Door to Door Services Project and Over-Dimensional Cargo handling.

Job Overview : Hand hold customer from booking, execution of shipment, handing over the documents and be the single point of contact till documents are surrendered and cargo delivery is completed. Responsibility commences from placing the booking with a carrier to delivery of the cargo for import/export and all modes of shipment and comprises smooth and error-free documentation.

Roles & Responsibilities:

Exports :  Assist Sales with information on Pricing / Transit / Routing / Equipment Availability Etc. Coordinate with customer, shipping line for the release of DO from the carrier on confirmation of booking.

 Coordinate with the transporter and CHA team in case value-added services are being sold. Keeping touch with Customer/ CHA / Transporter and coordinate stuffing / clearance / gate in / rail out / SOB.

 Obtaining Shipping Instructions from Customer / Forward to the carrier and obtain Draft B/L / Check for correction against invoice and p/list. If necessary, get it corrected and get a revised Draft. Forward to the customer for approval and have it in the carrier’s system for Print.

 Forwarding Invoice to customer. Upon payment to the carrier – get the B/L printed and forward to the customer along with other relevant documents. Tracking of shipment and sending Daily / Weekly Tracking Report

 Imports :  Coordinate with the overseas office for placing booking/container/acceptance of cargo /keep consignee updated of status/coordinate with Line for CFS Movement / coordinate with CHA and Transporter for clearance and delivery.

 Track and send DSR

Skills & Competencies :

 Good communication

 IT skills

 Should be self motivated

 Performance oriented person willing to work within the parameters set by the management.

Qualification / Certifications :  Must be a Graduate

Job Types: Full-time, Regular / Permanent

Salary: ₹25,000.00 – ₹35,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Yearly bonus

Experience:

• Export & Import documentation: 2 years (Required)
• total work: 5 years (Preferred)