Atlas Technology Solutions Hiring for HubSpot CRM Administrator at Noida, Uttar Pradesh Full Time

We believe in a world where growth thrives across borders and cultures. That’s why our Founder and CEO Rick Hammell started Atlas, coining the term Employer of Record (EOR) simultaneously. As an EOR, Atlas employs people to work for companies anywhere in the world. Before we came along, the only businesses offering a similar solution were essentially brokers. They’d outsource your HR and payroll services to third-party providers in different countries. Today, we’re the only 100% Direct EOR in the world, partnering with clients to get to market 82% faster, at a reduced cost, and with lower risk through local expertise in over 160 countries.

Atlas technology powers the idea that companies can employ whoever they want, wherever they are in the world. Through our cloud-based platform, we deliver the Human Resources infrastructure that underpins international growth, leaving companies free to focus on the strategy that makes it happen. We partner with our clients through their international life cycle from the first dip in the global pool until the moment it’s time to set up their own entities and run payroll. Atlas is here from point A to point Z.

The future of work is borderless, and so are we. So, it helps that our people are located around the globe — in the US, UK, India, China and beyond — and speak 90+ languages. Diversity and inclusion are at our core.

Atlas invests in Environment, Social and Governance initiatives through our impact program. Impact is central to our vision as a business and at the heart of our culture. Through impact we are addressing our environmental impact for society, for the planet and for our long-term success. Employee wellness, diversity and charitable activities are at the core of our social responsibility. Impact ensures Corporate Governance operates ethically and responsibly while preserving our customers and employees’ trust.

Responsibilities and Duties

As the HubSpot Administrator you will contribute to the definition and management of our Customer Relationship Management strategy

Map the customer journey across each technology tool that make up the CRM solution (e.g. HubSpot, DealHub, PartnerStack, AmpleMarket, DemandBase etc)

Manage stakeholders across the touchpoints in the customer journey

Enhance the Atlas ability to combine quantitative and qualitative data, and ensure we optimize our customer-facing actions to improve the customer experience.

Maintain the HubSpot technology solution to ensure the tools are customized and integrated in the optimal way.

Work directly with stakeholders in marketing, sales, support, account management to ensure all needs are accounted for

Work with key stakeholders to operate, design and iteratively improve our HubSpot capabilities, as well as help prioritize and build consensus around HubSpot, process and outcomes.

Gather specific requirements and provide guidance on good practices to define how to manage our customer and prospect databases.

Maintain a short-, medium- and long-term backlog of changes

Help Atlas Internal Staff in resolving HubSpot, DealHub, PartnerStack and AmpleMarket issues

Maintain and update data in HubSpot to ensure accurate records of customer information

Reviewing dashboards for accuracy and identifying and correcting possible sources of error

Develop reports that track customer activity over time to identify trends in behaviour or needs that may indicate opportunities for improvement

Provide support for sales activities by creating reports as necessary.

user access control + cleanup of obsolete/not-used reports, workflows, views, properties

Supporting internal tracking such as customer Onboarding, task management, etc.

Qualifications

Education: A bachelor’s degree in computer science, information technology or a related field.

5 Years experience with HubSpot CRM or similar platforms as a CRM Administrator

Well versed with HubSpot Sales, Marketing, and Service modules

Experience integrating with Marketing Technology solutions (i.e. email automation)

Project Management Skills to coordinate Sales and Marketing Initiatives

The ability to define and represent logical processes

Experience with CPQ technology and pricing methodologies

Organizational skills to manage, prioritize and deliver multiple change requests

Communication skills to convey information effectively and efficiently to HubSpot Users.

Technical skills to develop HubSpot workflows, reports, forms, and sequences. Managing, maintaining, configuring and support of sales, marketing, and service hubs. For the technical know-how to customize and configure properties and workflow which are beyond our Ops team capability.

Technical skills to develop DealHub Playbook and Deal Rooms

Technical Skills to maintain API interfaces between HubSpot, DealHub, PartnerStack, Ample Market and R8 FX system

Problem-solving skills to resolve issues that arise between Sales and Marketing teams and resolve issues as they arise.

Business acumen: Business acumen is the ability to understand the needs of a business and how to meet those needs.

Vendor Management Skills to work with various vendors including HubSpot, DealHub, PartnerStack, AmpleMarket and Demand Base

Excellent written and verbal communication skills

Excellent analytical, problem solving, and organizational skills

HubSpot report development skills

What We Offer

The opportunity to work with a purpose — simplifying global expansion while supporting sustainable communities around the world

A diverse and inclusive environment, with over 40 nationalities represented, 90+ languages spoken, and a workforce made up of 52% women

Flexible PTO and birthdays off

Growth and development opportunities with access to Coursera – a leading learning and certification provider

The opportunity to challenge yourself in a high-performing organization and leave each day knowing you have made an impact.

This position description may not describe all duties, responsibilities, and skills associated with this position. It is intended to portray the major aspects of the job. Other duties or skills may be required.

Atlas Technology Solutions, Inc. is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Atlas is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Atlas are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Atlas will not tolerate discrimination or harassment based on any of these characteristics. Atlas encourages applicants of all ages.

This role may be subject to a background check after an employment offer has been made and final employment will be subjective to a positive result, in addition, reference may be requested at the final stage of the process.