Full Job Description
In this role, you will be responsible for ensuring that we are maximizing efficiency and capitalizing on the full features and benefits of the Salesforce system keeping in mind the different internal audiences and stakeholders who use Salesforce on a daily basis.
This is a data-driven role where you will leverage your Salesforce expertise with the unique needs of Atlassian to deliver an effective user experience as well as align with current business processes. Our ideal candidate is a highly organized individual who thrives in a high-impact role where they will work cross-departmentally to provide strategic insight into the full customer life cycle through Salesforce best practices.
Required Skills
Bachelor’s Degree or equivalent experience
Minimum 3 years Salesforce Administration experience
Salesforce Administrator certification
Excellent written, verbal, and interpersonal communication skills to both technical and non-technical audiences
Experience utilizing Salesforce as a sales and marketing analysis tool
In-depth understanding of the platform, with the ability to build custom apps and objects, formula fields, and custom views
Extensive experience with reporting and dashboards
Thorough knowledge of Workflows, Process Builder, and Flows
Strong understanding of Communities, Knowledge, and Data Categories
Experience with Sales Cloud and Service Cloud
Experience with re-engineering and updating an existing SFDC configuration to provide solutions for reporting, workflows, process builders, custom objects, and enhanced functions
Data Loader experience
Available and responsive to questions
Experience in change management
Desired Skills
Salesforce Advanced Administrator Certification
Active in the Salesforce community
Experience with Marketo / Anaplan [Desirable, not must have]
Our perks & benefits
To support you at work and play, our perks and benefits include ample time off, an annual education budget, paid volunteer days, and so much more.
About Atlassian
The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we’re motivated by a common goal: to unleash the potential of every team.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone’s perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To learn more about our culture and hiring process, explore our Candidate Resource Hub.
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