Job Description:
About the Company:
At AT&T, we’re connecting the world through the latest tech, top-of-the-line communications and the best in entertainment. Our groundbreaking digital solutions provide intuitive and integrated experiences for millions of customers across online, retail and care channels. Join our mission to deliver compelling communication and entertainment experiences to customers around the world as we continue to evolve as a technology-powered, human-centered organization.
About the Job:
As a Software Development Engineer in Test (SDET) who is passionate about seeing customer succeeded and ensuring best-in-class product quality, the objective of the role is to perform thorough testing of the product and to be key in delivering product quality. With the CQE Test Engineering team, you will have the opportunity to join a fast-growing team that is embarking on a multi-year implementation as part of an on-going digital modernization effort.
As the project team ramps up, you will have the chance to help define and shape the vision of how the solution will be maintained and monitored to meet the business’ needs.
Experience Level: 3 – 7 years
Roles and Responsibilities:
Identify and analyze Test data requirement.
Raise data requests as per the requirements and coordinate with the data team.
Test Design and Test Execution.
Upload Test cases to test management tool (JIRA/Zephyr).
Update test execution status in the test management tool with screenshots and evidence.
Raise defects, perform initial triage, and assign it to right team.
Identify, reproduce, and report defects in a clear and concise manner.
Ensure the quality of our software products by identifying and managing defects throughout the software development lifecycle.
Analyze defect data to identify trends and root causes and make recommendations for process improvements.
Ensure the software code meets the functional and non-functional requirements.
Understand Automation Script/Framework and Execute Automation Scripts based on Test planning.
Develop Automation Test cases & Maintain with the help of Automation Architects.
Help in preparing daily status reports.
Perform sanity checks on the test environments.
Participating in meeting with team members and customers, collaborating with developers and management teams.
Participate in Product design and code reviews to provide feedback on testability, reliability, and maintainability.
Continuously improve the test process by identifying and implementing best practices, tools, and techniques.
Work closely with development and production teams to ensure timely and high-quality releases.
Provide timely and accurate reports on testing progress and result to stakeholders.
Collaborate with customer support teams to investigate and resolve customer reported issues.
Perform API testing to ensure functional and performance requirement are met.
Primary / Mandatory skills:
Overall – 3 to 7 years of experience in Product Testing with minimum 2+ years of experience on defect Triaging/Production Validation Testing
Experience in Telecom Industry Application is mandatory.
Experience in testing CRM, Web Application, Billing & Order Management.
Perform unit, functional, smoke, integrations, and regression testing.
Ensure that business requirements are mapped to the functional specification and have sufficient test coverage.
Strong knowledge of defect tracking systems and processes.
Should have hands on in Automation (Katalon/Selenium) and working with BDD/TDD frameworks
Experience in version control such as GIT and exposure to CI/CD such as Jenkins
Experience in Test/Defect Management tool (Preferably in JIRA/Zephyr)
Proven expertise in Agile software development especially Scrum and Kanban
Have deep experience of system level debugging (including customer issues) with good understanding of managing and triaging production level issues
Should be familiar with database query language such as SQL, so that they can query and validate the production data for analysis
Should have a good understanding of API testing and be able to perform API testing using relevant tools like Postman, REST Assured or SoapUI
Should have worked in an agile model
Strong written and verbal communication skills
Should have proficiency in any programming languages such as Python/Java
Working knowledge on Telegence, Enabler, CRM/OMS, OPUS will be an advantage
Technical Skills:
Functional Testing: Test Planning, Test Design, Test and Defect Management tools like JIRA, Zephyr, Reporting tools, JIRA, Postman, etc.
Automation Testing: Core Java, Selenium, Rest Assured, GIT, SQL, Katalon Studio
Additional information (if any): Willing to work in Shift Duties, Willingness to learn is crucial as AT&T offers excellent environment to learn Digital Transformation skills such as cloud, automation, etc.
Weekly Hours:
40
Time Type:
Regular
Location:
Bangalore, Karnataka, India
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.
AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws
We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status
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