AT&T Hiring for TECH SPECIALIST, NETWK SVCS MAINTENANCE at Hyderabad, India Full Time

Description

Overall Purpose: Provide highly customized data network operational support, design, engineering and planning for complex global data network and communications projects involving TCP/IP and related protocol connectivity for networks supporting AT&T customers enterprise wide in a 7×24 environment.

Role & Responsibilities:

1) Responsible for the management of the interoperability between Cisco and Juniper Layer 3 Platform, through the use of alarm and ticket systems, individual designed customized scripts, customer notification, and Business Partner escalations.

2) Responsible for maintaining routers, switches, and trunk capacity as well as configuration to meet the clients’ requirements.

3) Responsibilities include providing real time in-depth analysis and real time trouble resolution of incidents associated with the CISCO, Juniper, and associated Operations Support Systems, and Data Communications Network Technology platforms.

4) Advanced WAN troubleshooting on MPLS, point to point, Metro Ethernet networks to include the ability to find and restore latency, intermittent circuit issues, and Quality of Service problems.

5)Datacenter support which requires, the ability to troubleshoot application flows across multiple AT&T managed services, as well as the ability to assist the client with identifying problems within their managed network.

6)Providing support to emerging technologies such as: Load Balancers, Infoblox, Alcatel- Lucent QIP, Blue Cat Networks, Wireless networks, and Layer 3 switches (Nexus). IPSEC VPN, Brocade.

7) Providing support to emerging technologies such as: Load Balancers, Infoblox, Wireless networks, and Layer 3 switches (Nexus). IPSEC VPN, Brocade.

8) Some assignments are customer facing and or may require various certifications (for example Public truest; FCL; Secret security).

9) Knowledge share with peers, leadership and take the necessary steps regarding escalations.

Shift Work Requirements: 24×7 work environment – willing and able to work all shifts, including weekends, nights, and holiday.

Qualifications/Skills:

• Required:

o 3-5 years network experience

o Basic level of understanding of Cisco troubleshooting and maintenance

o Working knowledge of general Monitoring tools (NMS) to work trouble tickets

o Able to troubleshoot Layer 2 and 3 devices (switches/routers)

• Desired:

o Bachelor’s Degree in Math, Science, Engineering, or related technical field

o CISCO and CCNA Certifications

o Knowledge of OSI Layer 3

o Technical writing skills

o Project Management skills

o Software Testing Skills

AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws

We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status