AUTO CENTRE Hiring for CRE (Tele calling) at Raigarh, Chhattisgarh Full Time

Primary role of an ICRE in a service-marketing role is to increase job inflow into the workshop. There are 3 types of ICRE:

• ICRE- Appointment booking

• ICRE-Service marketing

ICRE-Concern resolution

• Good telephone etiquette and persuasive in nature.

• Should be alert and receptive.

• Must be very organized professional.

Good computer skill on MS Excel, Word and Power Point

• Stationed at back office – reporting to CRM.

• Generate enough business at workshop for optimal utilization of shop floor / technician through appointment booking.

• Increase productivity and revenue by doing service marketing activities as per guidelines.

• Send service reminders to customers

• Call loyal and lost customers for dealership events as per contact calendar.

• Conduct customer events / activity at dealership.

• Sell insurance renewals, offers value added products and accessory package

RM/ SA wise CCCF management

Job Type: Full-time

Salary: ₹8,000.00 – ₹11,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift

Supplemental pay types:

• Performance bonus
• Quarterly bonus
• Yearly bonus

Ability to commute/relocate:

• Raigarh, Chhattisgarh: Reliably commute or planning to relocate before starting work (Required)

Education:

• Diploma (Preferred)

Experience:

• total work: 1 year (Preferred)
• Sales: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Preferred)

Speak with the employer
+91 9826008846