Awrange Digital Hiring for Customer care executive at Pune Full Time

• conducting customer satisfaction surveys to understand what areas of the company’s services need improvements
• catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution
• curating streamlined email and social media communication mediums for offers, updates and much more
• dealing with customer issues and churning out an easy-to-follow solution
• managing payment and delivery of customer orders
• helping customers choose the right product for their requirements and budget
• handling customer concerns and complaints in a timely manner
• informing customers of upcoming promotions or deals

Job Types: Full-time, Part-time, Regular / Permanent, Fresher

Salary: ₹20,000.00 – ₹25,000.00 per month

Benefits:

• Flexible schedule

Schedule:

• Day shift
• Flexible shift
• Monday to Friday
• Morning shift
• Weekend availability

Supplemental pay types:

• Yearly bonus

Ability to commute/relocate:

• Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• Technical support: 1 year (Preferred)
• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Preferred)

Speak with the employer
+91 9312213485