AYV Bafna Motors Hiring for Service Advisor at Balod, Chhattisgarh Full Time

: Service Advisor

Job description:

• Communicates with clients about vehicle problems, insurance questions
• Maintains positive relationships with clients to ensure repeat and return customers
• Answer’s customer questions about services, including when to expect vehicle repairs
• Displays extensive knowledge about products and services
• Communicates with technicians about vehicle statuses, and ensures that vehicles will be ready for customer on time
• Acts as an advocate for clients when communicating vehicle problems and needs to repair department
• Liaises with technicians about parts ordering to ensure requisite parts are available when vehicle repairs require them, and communicates any time restrictions to customers in timely manner
• Processes customer payments
• Supervise and Support in Diagnostics and troubleshooting problems.
• Complete repair or maintenance work in estimated time with quality, following safety measures
• Arrange for spare parts for the repair and ancillary works by vendors and maintain data.
• Look out for necessities of Technicians regarding Tools and other issues if any and solve, report to senior if needed.
• Billing
• job cards open and cosed
• knowldge of CRM

Job Type: Full-time

Salary: ₹15,000.00 – ₹20,000.00 per month

Benefits:

• Food provided

Schedule:

• Day shift
• Evening shift
• Morning shift

Supplemental pay types:

• Joining bonus
• Yearly bonus

Ability to commute/relocate:

• Balod, Balod, Chhattisgarh: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor’s (Required)

Experience:

• 5year: 3 years (Required)