B.U.Bhandari Motors Pvt. Ltd Hiring for Sales Manager at Pune, Maharashtra Full Time

Job Profile : Sales Manager (SM)

Objective of Job:

Independently managing sales business, incorporating all the company’s products and services. Making important decisions regarding the sales unit. Achieving optimal utilization of the market, a high level of customer satisfaction and high yields for the department in accordance with the company management goals. Coordinating and managing sales staff and representing Mercedes-Benz standards and Mercedes-Benz philosophy externally.

Qualification
o Basics : Any graduation/ MBA
o Experience (type of) : 8-10 years with at least 5 years in automotive sales
o Specialized Knowledge: Communication skills, analytical skills, ability to handle dynamic situation, leadership and motivation skills, basic computer skills, people management

Job Designation/Field of Work:
1 Planning
 Supporting the company management in planning issues relevant to sales, in particular with regard to volume planning and profitability
 Defining market goals for new vehicle sales, coordinating these with performance targets stipulated by MPC and drawing up a marketing plan
 Developing concepts to increase turnover and profitability in Sales and reaching agreement on these with the company management
 Compiling resources planning for the new vehicle inventory and developing concepts and measures to optimize inventory management
2 Marketing

 Support marketing department in planning the Quarterly, monthly marketing plan and marketing budget as per sales target

 Support marketing department in implementation of marketing activity by providing required resources

 Planning and managing/involvement in media advertising
 Planning and managing/involvement in direct marketing
 Planning and managing/involvement in events
 Planning and managing/involvement in customer loyalty activities
 Involvement in determining communication budget
 Ensuring demonstration vehicles and display vehicles have fittings appropriate to the market/involvement therein
 Ensuring correct presentation of Mercedes-Benz accessories
 Ascertaining and utilizing possible means of presenting Mercedes-Benz products and Mercedes-Benz accessories by cooperation partners/involvement therein
 Determining area covered and, if necessary, expanding it
 Assigning customer groups and/or market areas to the respective Mercedes-Benz Sales staff
 Establishing and fostering contacts to decision-makers and spokespeople, as well as contacting and looking after VIP and major customers after reaching prior agreements with company management/with Marketing

3Human Resources
 Determining/updating HR requirements for Sales
 Making/supporting initial selection of candidates based on Mercedes-Benz requirements
 Involvement in interviews and decisions regarding employing new staff
 Employing new staff and developing an induction plan
 Managing, coaching and motivating employees and thus ensuring a high quality of employees
 Defining target agreements with employees
 Checking levels of target achievement and reaching/agreeing measures to correct these should deviations occur
 Assessing employees and, if necessary, initiating disciplinary measures and regularly carrying out employee discussions
 As part of HR development, ascertaining the employees’ qualification requirements and developing corresponding development/qualification plans
 As part of HR development, ascertaining the employees’ qualification requirements and developing corresponding development/qualification plans
 Together with employees establishing personal development goals and agreeing on means of achieving these
 Fostering team development
 In contentious cases, clarifying entitlement to commission and assigning this to the corresponding member of sales staff
 Involvement in management of remuneration
 Coordinating and supervising attendance and holiday planning of employees for whom he/she is responsible
 Questioning employees on their suggestions for improvements, recording these and, if necessary, implementing the ideas

4 Operative Management
 Ensuring consistent utilization off all customer contacts
 Ensuring effectiveness and efficiency of customer contact
 Ensuring active presentation of products and services by Mercedes-Benz sales staff
 Ensuring the range of Mercedes-Benz additional services (financing, Insurance etc.) are available
 Ensuring an appropriate number of demonstration vehicles are available
 Ensuring Mercedes-Benz sales staff are aware of the status of the ordering process
 Organizing regular updating of new vehicle presentation
 Monitoring vehicle orders and deliveries
 Monitoring customers’ outstanding accounts
 Involvement in any necessary demands for payment
 Ensuring Mercedes-Benz sales standards are met
 Ensuring all Mercedes-Benz services are actively on offer
 Placing Mercedes-Benz accessories with cooperation partners
 Ensuring Mercedes-Benz accessories are correctly presented

5 Quality Management
 Ensuring processes are defined and upheld and optimizing processes in Sales unit after prior agreement with company management
 Calling on and leading the circle of those involved in QM to discuss and improve processes and steps
 Planning and managing customer surveys and other measures in order to assess customer satisfaction
 Putting forward suggestions and implementing measures to increase customer satisfaction
 Ensuring Mercedes-Benz quality and supervising standards are maintained in Sales unit
 Ensuring all potential customers are approached
 Setting an example in terms of friendliness and style of dealing with customers
 Ensuring customer wishes are dealt with and followed up
 Ensuring customers are looked after post-sale
 Accepting and dealing with those complaints which Mercedes-Benz sales staff are not able to deal with themselves
 Ensuring customer-oriented problem-solving
 Evaluating incoming complaints and arranging for measures to improve the situation/follow-ups to be carried out
 Observing level of customer satisfaction in individual departments by means of suitable tools and identifying reasons for dissatisfaction
 Developing measures for maintaining and increasing customer satisfaction
 Putting forward suggestions to the company management regarding an overall EDP concept and the selection of software and hardware used

6 Information Management
 Ensuring the sales literature, product brochures as well as process documentation and the required software is up to date, complete and available
 Ensuring information from the headquarter is followed up, archived and made available
 Monitoring reports in the media on the Mercedes-Benz brand and on competitors’ product
 Actively passing on relevant information to employees
 Guaranteeing specialist press material is available to employees

Interested candidate share resume from indeed or what’s app on 9011041123

Contact person : Sushant Jagdale

Job Location : Baner ( Mumbai- Banglore Highway near balewadi stadium )

Job Type: Full-time

Salary: ₹50,000.00 – ₹70,000.00 per month

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Leave encashment
• Paid sick time
• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Commission pay
• Performance bonus

COVID-19 considerations:
Covid vaccination is must

Education:

• Bachelor’s (Preferred)

Experience:

• 8 Business development: 8 years (Preferred)
• 10 total work: 10 years (Preferred)

Language:

• English (Preferred)

Work Remotely:

• No

Speak with the employer
+91 9011041123