Job Title: Reference Data- AVP
Location: Pune About Barclays
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group. Risk and Control Objective
Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.
Working Flexibly Wexe2x80x99re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customersxe2x80x99 and clientsxe2x80x99 needs. Whether you have family commitments or youxe2x80x99re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility, then please discuss this with the hiring manager, and your request will be reviewed subject to business needs Hybrid Working We are currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. Wexe2x80x99re flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. We also have a flexible working process where, subject to business needs, all colleagues globally are able to request work patterns to reflect their personal circumstances These requests will be reviewed and agreed for a period of time i.e., will have a start and end date.
Please discuss the detail of the working pattern options for the role with the hiring manager.
Introduction: Reference Data AVP roles is responsible for management of daily production activities within reference data operations team and also provide controls oversight for managed services.
What will you be doing? o Key specific accountabilities.
o The role holder will ensure all processes have appropriate and consistent measures in place and that all Key Risk and Quality Indicators evolve in line with the growth of the business. They will implement productivity measures and set benchmarks, appropriate to the teamxe2x80x99s knowledge and capability, and ensure that all service level agreements are maintained or improved upon. They will ensure robust quality measures are in place.
o The role holder will be responsible for the identification and implementation of continued process enhancements designed to streamline all similar functions, eliminating duplication, highlighting and reinforcing best practice and ensuring consistent measurements and service delivery.
o Sets stretching objectives for self and team and delivers against those objectives. Leads, motivates, and develops team to create a high performance culture and enhances the knowledge base, skills, talent and capability within the teams.
o Communicates progress against plans, achievements, and challenges and encourages feedback. Ensures that the teams have the correct training and tools to undertake their duties to the highest standards, delivering a world class service to Barclayxe2x80x99s clients. o Stakeholder management and leadership.
o The role holder will manage relationships with key stakeholders from both Infrastructure and the Front Office to ensure a seamless and excellent customer service, always ensuring delivery of key service metrics and constantly developing performance.
o The right candidate will possess good leadership and people management skills, as they will be required to lead a team.
o Decision making and problem solving.
o The right candidate will be flexible and professional under pressure, with strong interpersonal skills together and a focus on succeeding in a challenging environment. They will have the ability to work accurately to deadlines and will be committed to proactively seeking new and innovative customer focused solutions.
o It is essential that the right candidate also have the ability to contribute and challenge within a team to improve performance, along with the ability to communicate with peers and senior members of the team. They will contribute positively to the organisational culture and will have the ability to work on their own initiative.
What wexe2x80x99re looking for:
Skills that will help you in the role:
Where will you be working?
Pune
Be More at Barclays
At Barclays, each day is about being more xe2x80x93 as a professional, and as a person. xe2x80x98Be More @ Barclaysxe2x80x99 represents our core promise to all current and future employees. Itxe2x80x99s the characteristic that we want to be associated with as an employer, and at the heart of every employee experience. We empower our colleagues to Be More Globally Connected, working on international projects that improve the way millions of customers handle their finances. Be More Inspired by working alongside the most talented people in the industry, and delivering imaginative new solutions that are redefining the future of finance. Be More Impactful by having the opportunity to work on cutting-edge projects, and Be More Valued for who you are.
Interested and want to know more about Barclays? Visit home.barclays/who-we-are/ for more details.
Purpose, Values and Mindset
We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.
Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship.
Respect
We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone’s contribution.
Integrity
We operate with honesty, transparency and fairness in all we do.
Service
We act with empathy and humility, putting the people and businesses we serve at the centre of what we do.
Excellence
We champion innovation, and use our energy, expertise and resources to make a positive difference.
Stewardship
We prize sustainability, and are passionate about leaving things better than we found them.
Our Mindset shapes how we take action, living by our Values, driven by our Purpose, always with our customers and clients at the heart of what we do; our Mindset is to Empower, Challenge and Drive.
Empower
Trust and support each other to deliver. Make decisions with those closest to the topic. Include diverse perspectives. Celebrate success and learn from failure.
Challenge
Question whether things can be done better. Use insights based on data to inform decisions. Be curious about how we can adapt and improve. Speak up and be open to alternative viewpoints.
Drive
Focus on outcomes. Deliver with pace. Be passionate and ambitious about what we do. Take personal responsibility. Actively build collaborative relationships to get things done.
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