Bennett Coleman & Co. Ltd. (The Times of India) Looking For Administration at Chennai, Tamil Nadu, Full Time

Team Member – Hospitality and Support

About Bennett, Coleman & Co. Ltd. (The Times of India)

We are India’s largest media conglomerate, known for our leading publications such as The Times of India, The Economic Times, and many others. With a rich heritage of over 180 years, we are dedicated to delivering news, information, and entertainment to millions of readers across the country. Our commitment to journalistic excellence, innovation, and integrity makes us a trusted name in the industry.

As our reputation precedes us, we are a Print++ company, with print being our core, on a transformative journey to bring newer content consumption experiences.

Come be a part of our growing family!

About the Hiring Function

The Hospitality & Support (H&S) function plays a pivotal role in creating a conducive work environment, optimizing resources for increased productivity, and enhancing the employee experience in the organization. It is responsible for ensuring seamless operations of facilities and travel arrangements within the organization.

Job Description/Job Responsibilities

Create a good and congenial working environment which is safe and risk free; ensure upkeep of the infrastructure; improve employee engagement with the objective of enhancing the operational efficiency of the branch. Resolve customer complaints or answer customers’ questions. Adherence to standards, guidelines, legislation and procedures set to ensure the safety and well-being to all employees and visitors. Maintaining liaison with local Government Agencies.

Key Responsibilities

Branch Administration:Manage day to day work of office through better upkeep of resources; or customer service to ensure adherence to quality standards, deadlines, timely resolution of employee queries to achieve improved efficiency levels and enhance employee satisfaction.

Operational Control: Prepare and review operational reports and schedules to ensure accuracy and efficiency.

Interdepartmental Coordination: Liaising with other departments, where applicable, to ensure smooth running of all the operations

Daily Maintenance work: Oversee Electromechanical, plumbing, A/C, Fire Fighting system, Carpenter, Painting, Masonry and other activities related to upkeep of facilities

Vendor Coordination: Maintain all AMC details and vendor details (contact Person, contact numbers etc.) Follow up AMC schedule with vendor

Govt Liaison: Maintaining Liaison with various Govt. departments like Magistrate Office, PIB, Labour Dept., Fire Division etc.

National Process Development: Should have excellent command over Microsoft Excel and Powerpoint. Supporting the National initiatives for Process Development.

Guest House Management: supervising, managing inventory, upkeep and repair and overall property appearance.

Managing Security, Housekeeping, RNI, Asset Management and 3rd party manpower

Knowledge/Skills/Abilities/Education

Education: Graduation

Experience: Minimum 8 years of H&S experience.

Skills: analytical thinking, creative and innovative

Abilities: good communication skills, execution excellence.

What is in it For You?

Inclusive Workplace: We are an inclusive place to work, where diversity is valued, and everyone feels welcomed. We embrace everyone with open hearts and minds.

Embracing Change: We welcome change and encourage innovative thinking and adaptability in our dynamic environment.

Growth Opportunities: We believe we grow when our people grow, offering numerous opportunities for professional and personal development.

People-Centric Policies: Our policies are designed with our people in mind, including a creche facility, comprehensive leave policies, flexible work hours, guest house facility, a robust POSH (Prevention of Sexual Harassment) policy, to name a few.

Collaborative Culture: We foster a positive and collaborative culture, where employees are encouraged to share ideas, support each other, and work together towards common goals. At BCCL, we are more than colleagues; we are a family.