Big Bang HR Hiring for Customer Service Executive at Mumbai Full Time

Ensure daily onboarding and dealer support management of partners for plan sales * Dealer support for Retail Partners and one point POC for OEM plans * MIS reporting to Retail Partners * Training retail Partners on new Products and Process * Bulk and as well as one of activations for Retail Partners * Manage dealer support channels to identify keys issues and work on solutions with product/tech * Ensure launch, engagement and payout of incentive schemes * Training and re-training of dealers at NPI and when needed * Manage marketing material creation, logistics and delivery at dealers * Conduct training and re-training for new offers and product launches for our partners Expectations * Problem Solving Skills * Leadership/Ownership/ Managed teams * Worked in high pressure environments * Capable for taking complete accountability * Excellent in Oral and Written Communication ** * Well versed in Excel** * MIS experience

Job Type: Full-time

Pay: ₹350,000.00 – ₹550,000.00 per year

Schedule:

• Day shift

Experience:

• Customer service: 1 year (Required)
• Microsoft Excel: 1 year (Required)

Language:

• English (Required)

License/Certification:

• Masters / B.tech Degree (Required)

Speak with the employer
+91 9004049219