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Private Jobs / Private Sector
Big One Looking For Team Leader Required at Delhi, Delhi Full Time
Job Description:
Responsibilities of the candidates include:
Responsibilities of the candidates include:
Manage a team of individuals working on telesales/customer support
Resolve customer complaints brought to your attention
Create policies and procedures
Plan the training and standardization of service delivery
Manage inbound and outbound customer calls in a timely manner
Identify customers needs and wants, clarifying information whenever possible
Conduct quality assurance surveys with customers and provide feedback to the team
Gain comprehensive product knowledge to enhance customer support
Maintain a pleasant working environment for your team”
Functional Area:
ITES/BPO/KPO/Customer Service
Candidate Requirement
Big OneSiddharth KapoorJanak Puri,Delhi, Delhi
India Phone: 8285908034,