BNY Mellon Hiring For Billing&Rev Accntg Analsyt II at Pune, Maharashtra Full Time

The Billing&Rev Accntg Analsyt II will work independently to ensure daily production goals of the designated area have been met. ALONG with Section Manager, he/she will prioritize the work and shift resources as needed, represent the team on CAO and Steering Committee meetings and monitor performance of individuals and can provide feedback and create and update employee PMP’s. Perform daily verification of work processed when needed during peak volumes, extreme staffing situations, and when transitioning new products and procedures into the area. Will coordinate with auditors when necessary by gathering and reviewing information.

Will work in conjunction with Section Manager to manage outstanding items for follow-up and completion. Ensure regulatory compliance and service level agreements are met and/or exceeded. Notify senior management of any gaps that require attention and independently provide solutions. Insure new employees are properly trained and oversee and monitor any cross-training and coordinate employee records and on boarding and off boarding records.Daily Coordination of work – He/she will manage daily work volumes, ensure that proper processing has been completed by day end (by coordinating with onshore and offshore resources) as well as all items were properly verified and completed accurately.

He/she will coordinate with Section Manager on any outstanding issues that prevent daily work from being completed and at times step in to verify work when volumes/staffing levels require. He/she will coordinate overtime, scheduling and production issues and communicate to senior management.Business Liaison – He/she will independently coordinate daily handoff/check in calls with various business lines to review progress and BAU items, including but not limited to India (Pune). He/she will document/track and bring resolution of items to the daily/weekly calls for business review as well as report to senior management on Steering committee and CAO calls. He/she will work with various levels of staff and management within the Enterprise Billing Unit to obtain necessary results.

He/she will work closely with the Quality and Risk Management Team to update and approve procedure changes for existing and new business migrations and assist with training when needed. Position may require travelling to new business site and representing department.Audit – He/she will coordinate samples of daily work when required by Audit and work with the Quality and Risk Management Group to ensure proper information has been delivered. At times, retrieving logs, data, and verification of process when asked. He she can also review and approve information in along with Section Manager and senior management.Ensure Regulatory Compliance with Service Level Agreements – He/she will monitor weekly SLA’s to determine process deficiencies and work closely with Section Manager and senior management to address and correct efficiencies.

He/she will identify any gaps in processing while coordinating and communication to the Quality and Risk Management Group. He/she will independently present this information on daily/weekly calls with various business lines and senior management to ensure proper transparency of service levels. He/she may be asked to prepare metrics of SLA’s to be presented to senior management when requested.Subject Matter Expert – He/she will independently work with the various teams in the Enterprise Billing Unit as a SME to ensure proper knowledge of the system is obtained. He/she will use their expertise to lead others in documenting project plans, process flows and procedures.

He/she may also lead with the creation of training materials for various process changes.Some college or equivalent job experience (5 years operations experience). Strong data entry skills. Alpha/numeric filing. Personal computer proficient (Word and Excel required, access required.

Effective verbal and written communication skills. Excellent attention to details. Excellent organizational and time management skills. Ability to work under pressure and multi-task with multiple deadlines.

Solid analytical skills, attention to details and use of supporting documentation. Strong problem-solving skills, customer focus, and follow-up skills. Ability to communicate vision to team.. BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer.

Minorities/Females/Individuals with Disabilities/Protected Veterans. Our ambition is to build the best global team – one that is representative and inclusive of the diverse talent, clients and communities we work with and serve – and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.