Full Job Description
WHAT YOU’LL DO
In the capacity of Administrative Assistant (“EA”) you will be based in either London or Munich and support senior stakeholders who may be based regionally or globally. At BCG, EAs are an essential part of the team and are expected to grow through their careers, building and improving their skills to match the evolving needs of BCG. Taking full responsibility for maintaining their stakeholders’ demanding schedules, our AAs act with initiative and are pro-active, as well as being able to handle confidential information with utmost discretion. The goal is to leverage the stakeholders’ time, allowing them to focus on value added functional activities. This position is also expected to work with other EA/AAs as part of our global Executive Support team and may also be assigned by their supervisor to back up other support staff as required.
YOU’RE GOOD AT
Calendar Management: We expect our AAs to actively manage the calendar matters for their assigned stakeholders with an overall understanding of business priorities to offer alternatives, tradeoffs and consideration of the most efficient use of the stakeholders’ time.
Scheduling Meetings: With minimum instruction, proactively follows up on emails when copied, and determine the most appropriate next steps related to scheduling more complex meetings, either in person or via Zoom, that require participation from multiple stakeholders who often sit in multiple geographic locations.
Travel Management: Our AAs organize travel arrangements for all trips; anticipating and coordinating point-to-point travel and logistics needs, including but not limited to directions, commuting time and ground transportation, passport and visa processing
Expense Management: Our AAs prepare expense report submissions for their assigned stakeholders in accordance with company policies and procedures
Other ad-hoc activities: As time permits after handling core activities (calendar management, scheduling, travel and expenses…) assist with basic document formatting (MS Word, Excel, PowerPoint) and meeting planning.
As a culture carrier in our office – that may be by acting as a first aider or fire marshall or supporting execution of office activities and events
YOU BRING (EXPERIENCE & QUALIFICATIONS)
A graduate degree
4+ years of work experience from a professional services, hospitality or multi-national company background. Administrative experience would be an added advantage
Excellent oral and written English language communication skills
Proficiency in MS Office (Word, Excel, PowerPoint, Outlook) KEY COMPETENCIES
Strong interpersonal skills and able to work effectively at all levels
Excellent organizational skills, ability to set priorities. Able to work with attention to detail and tenacity
Convey a strong positive personal and professional image with excellent standards of professional behavior and ethics
Team player, highly motivated, energetic, resourceful and friendly
Service-oriented, flexible and able to work under pressure.
Demonstrates accountability and ownership
Reliable, timely and flexible
Demonstrates proactivity by anticipates the needs of others and being able to “add value”
Demonstrates concise and effective communication skills
Effective in time management
YOU’LL WORK WITH
Our business management and operations team members work to ensure that BCG is running smoothly, efficiently, and productively. We are made up of executive and administrative (or case team) assistants, visual service artists, receptionists, facilities staff, and the team leaders and office coordinators who manage these operations and business management jobs.
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