Bridging Technologies is hiring for Customer Service Manager:
Experience: Minimum 8 Years
Salary: No bar for deserving candidates
Location: Mohali
Job Summary
We are looking for a skilled Call Center/Customer Service Manager who can lead our representatives to better performance and improve service quality. The Call Center Manager will assist in establishing call center objectives, provide representatives with opportunities to expand their knowledge of services, products, and troubleshooting techniques, analyze call center data, and focus on improving performance and processes in an effort to better support customers. You should have exceptional communication, interpersonal, and customer service skills, as well as comprehensive knowledge of company policies and offerings.
To be a successful Call Center Manager, you should be focused on improving your team of representatives and call center practices. You should be observant and detail-oriented and possess an understanding of the business, the products and services, and the issues representatives are facing on the floor.
Shift timing: US shifts
Experience: Relevant BPO experience
Responsibilities and Duties: –
Requirements: –
Skills: –
About Company:
Headquartered in the state of California in USA, Bridging Technologies is not only foremost healthcare software & application Product Company but also an “idea generation” company that believes in bringing new healthcare concepts to reality. We specialize in end-to-end software product development and bring a wealth of experience creating out-of-the-box software for healthcare organizations.
Our culture
Sincere at work, crazy at workplace – we are a bunch of creative, tech-savvy people, passionate about technology and curious about what we can do with it. Our passion is to build solutions that make a difference in people’s life has brought us together and a long professional journey has taught us how to do it.
‘What’s next?’ The notion constantly nags us to come up with new ideas, build new things & make the world a better place to live in.
Job Types: Full-time, Regular / Permanent
Salary: Up to ₹80,000.00 per month
Schedule:
Ability to commute/relocate:
Application Question(s):
Education:
Experience:
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Speak with the employer
+91 8558825713
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