British CouncilHiring for Assistant Manager Business Assurance at Noida, Uttar Pradesh Full Time

Location: Noida, South Asia, IN

Company: British Council

The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. We work in two ways – directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK. These connections lead to an understanding of each other’s strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications.

Job Title: Assistant Manager – Business Assurance SSC

Purpose of job:
To support BCMS Service Line in achieving / aligning to BC Quality strategy and objectives through assurance and control activities.

To drive Information Security initiatives across delivery and support processes.

To drive Business Continuity Management initiatives across delivery and support processes.

Document new processes (if required) in line with the existing security policy/procedures for SSC.

Auditing processes/ functions against BC standards and ISO standards

Manage dashboards and provide appropriate reporting to BCMS operations board

Manage in-house tools for automation of workflows.

Manage Balanced score card for the organisation. This includes defining metrics for the organisation, establishing measurement techniques, analysing data and sharing trends and insights with management.

Provide appropriate reporting to BCMS operations board using advance excel formulas and Excel Automations (VBA)

Experience areas:
Candidates are expected to have researched whether they have the right to live and work in the country in which the role is based. Given that our offices have different legal status depending on the work we do in those countries, we recommend that you contact HR in-country for additional information on the likelihood of securing a visa. Only at its discretion will the British Council provide support so please check first whether visa support is offered.

Knowledge of:
Essential

3-6 years of experience in implementation of ISO27001/ ISO 22301 in a similar role in IT/ ITES industry

Desirable

Similar Industry experience

Accountabilities, responsibilities and main duties:
(including people management and finance)

Accountabilities:
Business Continuity and Disaster Recovery Management 45%

Maintain and manage ISO 22301 certification for the organisation.

Plan and conduct frequency based internal audits based on ISO 22301:2012 and internal requirements.

Identify and lead continual improvement initiative to strengthen the Business Continuity of site.

Conduct frequent risk assessment for site based on Business Continuity Management System requirements.

Ensuring that BCM processes and requirements, including any templates, are documented and that they are reviewed periodically. (Scope: IT services /F&A services/ Contact Centre Services etc)

Owning, writing and testing BCMS BCM Plan

Manage business continuity situation with the crisis management team.

Share timely updates and progress reports with the management.

Information Security 45%

Maintain and manage ISO 27001:2013 certification for the organisation.

Maintain and manage information security risk register; ensure effective mitigation are identified and implemented within the organisation.

Plan and conduct frequency based internal audits based on ISO 27001:2013, internal requirements and cyber security assessment.

Identify and lead continual improvement initiative to strengthen the Information Security of site.

Conduct frequent risk assessment for site based on Information Security Management System requirements

Ensure that their workforce is aware of the information security policies and comply with them

Ensures that the team complies to ISO 27001:2013 and IGA related requirements

Provide security awareness and education to team

Manage Records to ensure compliance to Freedom of information act

Ensure incidents of their respective functions are closed within SLAs

Governance Management (10%)

Implement and manage balanced score card for the organisation. This includes defining metrics for the organisation, establishing measurement techniques, analysing data and sharing trends and insights with management.

Ensure governance calendar for the organisation is implemented.

Ensure automation opportunities are identified to improve effective management reporting; reduce inter dependencies on teams.

Qualifications:
Required:
University Graduate

Further Information

Pay Band – 6

Contract Type – Indefinite

Department/Country-GM/India – Noida

A connected and trusted UK in a more connected and trusted world.

Equality , Diversity, and Inclusion (EDI) Statement

The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment. We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability. All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.

The British Council is committed to safeguarding children, young people and adults who we work with.

We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989.

Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.

If you have any problems with your application please email askhr@britishcouncil.org

Please note: Applications to this role can only be considered when made through the Apply section of our careers website. Our ‘ASK HR’ email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted.