British CouncilHiring for Principal Infrastructure Operations Engineer at Noida, Uttar Pradesh Full Time

Location: Noida, South Asia, IN

Company: British Council

The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language.

We work in two ways – directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK.

These connections lead to an understanding of each other’s strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications.

Job Title: Principal Infrastructure Operations Engineer

Purpose of job:
The Infrastructure Engineer is responsible for planning, implementing and managing all Infrastructure design components and development activities across the British Council Enterprise

Role context

Business Application Development Team offer support, consultation and guidance to the Global Operation, Service Management and Service line teams.

Main opportunities/challenges for this role

Accountabilities, responsibilities and main duties:
Change management. You can deal with high-impact, complex change requests. You know how to ensure that release policies, procedures and processes are applied. (Relevant skill level: practitioner)

Incident management. You can lead the investigation and resolution of incidents. (Relevant skill level: practitioner)

Ownership and initiative. You can take accountability of issues that occur and be proactive in searching for potential problems. You know how to achieve excellent user outcomes. (Relevant skill level: practitioner)

Problem management. You can ensure that the right actions are taken to investigate, resolve and anticipate problems. You can coordinate the team to investigate problems, implement solutions and take preventive measures. (Relevant skill level: practitioner)

Technical specialism. You know the direction for future technologies. You can deliver a model to support and maintain those future technologies and any databases that co-exist in the current environment. (Relevant skill level: expert)

Testing. You can hold responsibility for managing testing activities within development or integration activities. You know how to manage risks and can take preventative action when risks become unacceptable. You can manage customer relations. (Relevant skill level: expert)

Key relationships:
Technical Architecuture team

Security Operations Centre

Project Management

Change and Release Management

Service Lines and IT managers

Internal British Council customers

External suppliers

Other important features or requirements of the job

(e.g. travel, unsocial/evening hours, restrictions on employment etc)

Qualifications

Any Graduate Degree

Role specific knowledge and experience

Microsoft MCSA

Windows Server 2016

Windows 10

Office 365 / M365

Azure AD

Azure Services platforms e.g. IaaS, SaaS

Cyber Security essentials e.g. IAM/ Azure PIM/ ATP/ AIP , CIS standards etc.

Microsoft MCSE

Server 2016 Platform

Private Cloud

SharePoint

Messaging

Remote Access

Azure architecture planning and design

Managed Desktop Management / Endpoint management using cloud technologies.

Advance understanding of Computer Networks

ITIL fundamentals ver 4.0

Further Information

Pay Band – 8

Contract Type – FTC ( 2 Years)

Department/Country- GIS NON-SAP- Noida

Closing Date (Time) – 14th Jul 22 (IST -23:59)

A connected and trusted UK in a more connected and trusted world.

Equality , Diversity, and Inclusion (EDI) Statement

The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment. We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability. All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.

The British Council is committed to safeguarding children, young people and adults who we work with.

We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989.

Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.

If you have any problems with your application please email askhr@britishcouncil.org

Please note: Applications to this role can only be considered when made through the Apply section of our careers website. Our ‘ASK HR’ email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted.