British CouncilHiring for SME Regional Lead at Noida, Uttar Pradesh Full Time

Location: Noida, South Asia, IN

Company: British Council

The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language.

We work in two ways – directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK.

These connections lead to an understanding of each other’s strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications.

Job Title: SME Regional Lead

Purpose of job:
British Council operates across the globe in 8 regions including the UK.

Regional Lead in GSS Finance hub will primarily be the key contact person between the region and the finance hub and will be responsible to ensuring that all queries and service level requirements met in time

Main opportunities/challenges for this role

Stakeholder management; Issue management; Audit support; R2R deliverables

Main accountabilities

Accountabilities, responsibilities and main duties:
Maintaining the key service level requirements & KPI targets between the GSSC and a specific region

Key contact between the region and the transaction processing SSC

Regional service requests and incidents resolved within agreed service levels

Prepares and submits the monthly Compliance reports to the region responsible for (for GSS based controls) and owns all FCCF related GSSC performance issues. Also ensures resolution of those issues and/or escalate to other teams (including e.g. GIS for SAP technical related queries) until resolved. Keep the region, the Head SSC Finance and Financial Control & Compliance team aware of any FCCF related issues and resolutions.

Ensure SSC is able to meet agreed service levels and targets regularly and any anomaly either raised by RL or by the served region are resolved with required timeline

RL reports to Sr Manager Transactional Services on existing issues with remediation status and take guidance on resolutions,

To take assistance from process Lead & Team members in resolving process performance issues

Ensuring support and compliance for all kinds of audit

Initiating on process improvements there by improving the overall efficiency.

Review and Record journals based on supporting

Supporting in Transition of any new processes as and when required.

Provide guidance to team on process issues and gaps

Information Security

Ensure that their workforce are aware of the information security policies and comply with them

Ensures that the team complies to ISO 27001 and IGA related requirements

Send account opening requests effectively

Disable accounts immediately for leavers and Absconders /on long leaves

Document and monitor / review access levels of his/her team

Provide security awareness and education to team

Manage Records to ensure compliance to Freedom of information act.

Ensure incidents of their respective functions are closed within SLAs

Key relationships

Internal

Head SSC Finance; Head SSC finance transactions; Sr. Manager – SSC Finance (Tran. Services) Members of FRC team (direct)

External

Regional Finance Controllers; Country Finance Managers; Operations Manager; Regional Decision Managers; Members of Financial Accounting; T&B; D&S Team (indirect)

Role specific knowledge and experience

Minimum/essential

Financial accounting skills including book-keeping.

Understanding the organisation and working pattern.

Process management skills

Risk identification and management

SAP system skills

Should have domain knowledge of P2P/O2C/ R2R

Experience of 5 years in a Finance Shared Service function specialising in F&A related customer service, delivery as per agreed service levels. Experience of Financial Control and Compliance in a SAP environment.

Experience in a General Accounting function, as part of a Captive or Outsourced Finance service centre, with experience of presenting monthly trial balance to overseas Finance and non-Finance managers.

Communication

Desirable

Project management

SAP FI Module

Qualifications:
CA / ICWA / MBA

SAP skills

Further Information

Pay Band – 7

Contract Type – Indefinite

Department/Country- Finance/ India – Noida

Closing Date (Time) – 8 Oct 21 (IST -23:59)

A connected and trusted UK in a more connected and trusted world.

Equality Statement

The British Council is committed to a policy of equality and to valuing diversity and is keen to reflect the diversity of the societies in which we work at every level within the organisation. We welcome applications from all sections of the community. We aim to abide by and promote equality legislation by following both the letter and the spirit of it to avoid unjustified discrimination, recognising discrimination as a barrier to equality of opportunity, inclusion and human rights. All staff worldwide are required to ensure their behaviour is consistent with our policies.

The British Council has Disability Confident Employer Status. We offer a guaranteed interview scheme for disabled applicants who meet the essential criteria for the role. Applicants are encouraged to highlight any specific requirements or adjustments needed to enable participation in the recruitment process.

The British Council is committed to safeguarding children, young people and adults who we work with.

We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989.

Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.

If you have any problems with your application please email askhr@britishcouncil.org

Please note: Applications to this role can only be considered when made through the Apply section of our careers website. Our ‘ASK HR’ email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted.