British CouncilHiring for SME Regional Lead- Income Recording and Recognition at Noida, Uttar Pradesh Full Time

Location: Noida, South Asia, IN

Company: British Council

The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. We work in two ways – directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK. These connections lead to an understanding of each other’s strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications.

Job Title: SME Regional Lead – Income Recording and Recognition

Purpose of job:
British Council operates across the globe in 8 regions including the UK and also cater globe for respective strands like Income Recording & Recognition, Income Reconciliations.

SME Regional Lead – Income Recording & Recognition in GSS Finance hub will primarily be the key contact person between the countries / regions and the finance hub and will be responsible to ensuring that all queries and service level requirements met in time.

Role context

This position falls in GSSC Finance Transactional services and this function provides finance support to countries / regions across British council.

This is leadership role to manage team leads & support Sr Manager in delivering of services to countries. The role is responsible for managing team, ensuring timely service delivery, meeting agreed KPI & SLA’s, building relationship and seeking feedback from countries on performance, to assess improvement opportunities.

Main opportunities/challenges for this role

Accountabilities, responsibilities and main duties:
Maintaining the key service level requirements & KPI targets between the GSSC and countries / regions

Key contact between the regions / countries, GPO – O2C, project teams and the transaction processing SSC

Peocess related service requests and incidents resolved within agreed service levels

Prepares and submits the monthly reports – KPI & dashboard

Ensure SSC is able to meet agreed service levels and targets regularly and any anomaly either raised by served region / country are resolved with required timeline

SME Regional Lead – IRR reports to Sr Manager Transactional Services on existing issues with remediation status and take guidance on resolutions

To take assistance from process Lead & Team members in resolving process performance issues

Ensuring support and compliance for all kinds of audit

Initiating on process improvements there by improving the overall efficiency.

Review and Record journals based on supporting

Supporting in Transition of any new processes as and when required.

Provide guidance to team on process issues and gaps

Information Security

Ensure that their workforce are aware of the information security policies and comply with them

Ensures that the team complies to ISO 27001 and IGA related requirements

Send account opening requests effectively

Disable accounts immediately for leavers and Absconders /on long leaves

Document and monitor / review access levels of his/her team

Provide security awareness and education to team

Manage Records to ensure compliance to Freedom of information act.

Ensure incidents of their respective functions are closed within SLAs

Additional job requirements

Passport Required

Open for shifts

Qualifications

CA / ICWA / MBA

SAP skills

Desirable

Post Graduate in commerce.

CA/ICWA inter

Role specific knowledge and experience

Financial accounting skills including book-keeping.

Understanding the organisation and working pattern.

Process management skills

Risk identification and management

SAP system skills

Should have domain knowledge of O2C / R2R

Project management

SAP FI Module

Role specific skills

Experience of in a Finance Shared Service function specialising in F&A related customer service, delivery as per agreed service levels. Experience of Financial Control and Compliance in a SAP environment

Experience in a General Accounting function, as part of a Captive or Outsourced Finance service centre, with experience of presenting monthly trial balance to overseas Finance and non-Finance managers

Experience in O2C function, with expertise in Income Recording & Recognition

Communication

Further Information

Pay Band – 7

Contract Type – Indefinite

Department/Country- Finance/ India – Noida

Closing Date (Time) – 25 Nov 21 (IST -23:59)

A connected and trusted UK in a more connected and trusted world.

Equality , Diversity, and Inclusion (EDI) Statement

The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment. We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability. All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.

The British Council is committed to safeguarding children, young people and adults who we work with.

We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989.

Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.

If you have any problems with your application please email askhr@britishcouncil.org

Please note: Applications to this role can only be considered when made through the Apply section of our careers website. Our ‘ASK HR’ email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted.