BT Hiring for Business Analysis and Planning Associate at Bangalore, India Full Time

Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.

There are two things that we want to share with anyone considering joining us.

Firstly, we’ve got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. We value every colleague, their diversity and the contribution that they make. When we say you’re welcome at BT, we really mean it.

Secondly, the one thing the pandemic has taught us is that a lot of current and future colleagues, where and when possible, want to embrace hybrid working. Therefore, we are introducing smart working at BT. Smart working means having the flexibility to choose, as a team, how and where you work depending on your team’s deliverables and needs; when you are at your shared core location to connect with others and when not. It may not be for every role, and, as part of the recruitment process, you’ll have the chance to discuss smart working and how it might work for the job you are applying for.

About this role

Role is responsible for Programme Managing all operational activities across Technology India – working with broader Technology teams to deliver best operational experience for our colleagues in India.

New team & Centre build out

Responsible for project managing various elements of Technology India operational metrics , ie

• Orchestrate development of location strategy, operating the strategy and change mgmt.

• Work with various stakeholders to harmonise processes for employee engagement improvement. Baseline and define improvements

• India GDC budget forecasting and control

• Identify and work with leadership teams and HR to enable talent movements across the teams in India and UK

• Regional Audit, Legal and Risk Committees – identify local risk, reporting and controls / mitigations for India GDC Chaired by David Viles

• New team onboarding and experience mgmt.

• Reporting key metrics and benchmarking against best in the industry

• Identify and work with owners of policy’s around employees

• Facilitate and manage return to work

• Be the chief of staff for India operations

• Secretariat for Technology India steering group (TISG)

• Sharing India GDC best practices with other GDC’s for cohesiveness

Collaboration across, Finance teams, all N-3 and N-4 pan technology, HR , Huddles . Comms and finances.

You’ll have the following responsibilities

Decisions held

India operational KPI definition and operations

Define India employee engagement budget, agree with finances and put controls to manage it

Monthly reporting of KPI’s to TISG , improvement idea for India operations

Identify local award and recognition events that help build Technology India value proposition inside and outside BT

Revenue/ scope/ Scale of role

Direct Reports – none but needs to work matrix across N-3 and N-4 in order to deliver Technology India strategy

Budget mgmt. for India operations – employee engagement only

Host ExCo and MD level visit. Plan engagement activities working with comms team

Legal, Risk, Audit

Employee engagement

Business expertise / commercial impact

Ability to lead, energise and engage wider team across N-4 and N-5 to successfully monitor and deliver outcomes.

Ability to support an open and transparent culture, supporting wider unit to deliver their objectives.

Ability to understand performance at an aggregate level – finance, objectives, critical tasks – and translate this into specific team activities and outcomes.

Ability to engage with all technology unit domains and delivery teams to establish right level of tracking and reporting against strategic transformation initiatives –providing updates and story-boards within unit and to CFU teams.

You’ll have the following skills & experience

Strong communicator capable of engaging and influencing leaders at N-2 and below. Provide timely and contextual updates at appropriate intervals to agreed stakeholders.

Collaboration and consultation across other technology units

Build strong working relationships across CFU and IT finance / operations teams, building trust and rapport and a shared sense of risk and issue management.

Key interfaces:

Technology SMT

Finance teams

Huddles in Bangalore and Gurugram

Senior leadership team

Comms team

Security & controls team

About BT

BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do – and in the people who work here.

We’re now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we’re on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.

So, if you’re interested in the power of potential, why not join us today and release yours? You can read more here about what it’s like to work at BT (https://www.bt.com/careers)

How to Apply

It’s easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don’t worry if you need to make changes – you’ll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!

Job: IT, Systems and Security

Title: Business Analysis and Planning Associate

Location: India-India-Bangalore

Requisition ID: 174247