BT Hiring For Config Hub at India Full Time

There are two things that we want to share with anyone considering joining us.

Firstly, we’ve got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. We value every colleague, their diversity and the contribution that they make. When we say you’re welcome at BT, we really mean it.

Secondly, the one thing the pandemic has taught us is that a lot of current and future colleagues, where and when possible, want to embrace hybrid working. Therefore, we are introducing smart working at BT. Smart working means having the flexibility to choose, as a team, how and where you work depending on your team’s deliverables and needs; when you are at your shared core location to connect with others and when not. It may not be for every role, and, as part of the recruitment process, you’ll have the chance to discuss smart working and how it might work for the job you are applying for.

About this role

Will be seen as a Technical Consultant Expert with regard to GS Complex Contracts Strategy. Understanding what matters to customers and to our business.

Responsible for ensuring that the appropriate level of Technical support is provided at all stages of defining and implementing the rolling 3 year strategy and system capability roadmap – from concept through development to implementation and benefit realisation.

Responsible for ensuring proposed roadmap has Technical solutions which underpin the business strategy in an optimum way and able to exploit technical advances to create new opportunities.

Working with business representatives, process leads, analysts and domain architects to ensure appropriate solutions are defined at all stages of the process inc driving down processes/increase customer experience by utlisation of technical solutions.

Strong understanding of technical and industry trends in the Systems space including how the GS Service stack is best utilised for Contract delivries.

Engagement with internal business development and business management teams to be able to articulate the system roadmap in support of winning/retaining new business as required.

You’ll have the following responsibilities

• Responsible for Technical Consultancy for all delivery led activities that support the GS Complex Contracts – Billing & Reporting estate (inc New Business and Complex Contracts Delivery on systems as BGS, Geneva, GFP, DOC1, GSEDW, OBI, etc.) and ensuring these are appropriately aligned and supporting/enabling realisation of the three year strategy.
• Responsible end-to-end for the Billing & Reporting within Config Hub from a Business Analysis, Configuration and Troubleshooting perspective. Expectation is for the individual to work on delivering multiple contracts simultaneously in the Billing & Reporting area.
• Utilising up to date knowledge of market trends and technical innovation with a focus on Billing & Reporting and working with the market unit (GS) to ensure correct underpinning of business strategy and TSO to ensure compliance with Group technical direction.
• Ensure exploitation of systems and technology to deliver agreed transformation goals aligned to business strategy and to track benefit outcome.

You’ll have the following skills & experience

• Feedback from customers/colleagues
• Active participation in 121s/performance conversations, where appropriate
• Suggested areas of improvement and acknowledgement of areas of good performance, where appropriate.
• Working in line with processes and procedures
• Demonstrating a commitment to get the job done
• Carrying out the role in accordance with training completed
• Feedback from customers/colleagues
• Evidence of teamwork
• Willingness to support others and BT
• Safeguard BT property
• Smart appearance (including corporate clothing where appropriate) when representing BT
• Trusted member of the team who can be relied on by colleagues and managers
• Be able to work unsupervised
• Understanding the BT values

About BT

BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do – and in the people who work here.

We’re now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we’re on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.

So, if you’re interested in the power of potential, why not join us today and release yours? You can read more here about what it’s like to work at BT

How to Apply

It’s easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don’t worry if you need to make changes – you’ll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!

Fulltime graduates