BT Hiring for Contract Management Analyst at Building No 14 Sector 24 & 25A, India Full Time

Contract Management Analyst

Job Req ID: 16049

Posting Date: 11-May-2023

Function: Commerical Services

Location:

Building No 14 Sector 24 & 25A, Gurugram, India

Salary: Competitive

Recruiter: Samradhi Tripathi

Hiring Manager: Mohit Khurana

Career Grade: E

Closing date- 19-May-2023

About BT

BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do – and in the people who work here.

We’re now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we’re on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.

So, if you’re interested in the power of potential, why not join us today and release yours? You can read more here about what it’s like to work at BT .

Who is the BT Group

We’re the leading communications provider with customers in 180 countries. Across the world we enable customer’s digital transformations so they can thrive. our focus is simple: be the global provider-of-choice for managed network and IT infrastructure services.

Why this job matters-

The CDS Contract Analyst will beliver functional contract management support to our smaller controlled accounts bringing control to accounts that may not currently be fully contract managed

What I’ll be doing – your accountabilities-

• The Contract Analyst will be responsible for the following activities for one or more small contracts or a sub-set of a complex contract

• The responsibility to ensure that all services delivered to the contract/s by CDS are delivered to the standards required and/or contained within the customer contract

• The ownership and management of all queries, disputes and escalations associated with the contracts under ownership

• Liaise and coordinate with other delivery departments to drive service and commercial performance improvements

• The ownership and management of all commercial elements of the contract including P&L management(revenue/cost/inventory) and sales

• Customer Champion

Skills required for the job-

• functional knowledge of the service delivery towers

• Good communication skills

• numerate

• Understanding of contract delivery

• Requires experience working in collaboration with multiple teams

• Experience in contract delivery

• Customer facing experience.

Key decisions-

• Commercial approval

• Contract Resources