BT Hiring for Product Design Specialist at Bengaluru, India Full Time

Product Design Specialist

Job Req ID: 27540

Posting Date: 13 Feb 2024

Function: Design

Location:

RMZ Ecoworld, Devarabeesanahal, Bengaluru, India

Salary: Competitive

Why BT?

We’ve always been an organisation with purpose; to use the power of communications to make a better world. You can trace this back to our beginning as pioneers of the world’s first telecommunications company. At our heart we’re a technology company with research and innovation in our bones and a desire to be personal, simple, and brilliant for our customers – those are the values we live by whilst also creating an inclusive working environment where people from all backgrounds can succeed.

Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, with huge scale capable of achieving great things. From supporting emergency services, hospitals, banks and keeping economies around the world online, safe and secure, to delivering large scale technology infrastructure like the creation of BT Sport.

Today in this fast changing, always on, digital world our purpose remains true. Yet the market conditions, regulation and competition we face are tougher than ever before. So if you have the drive, optimism and resilience to help propel us forward we’ll offer unrivalled personal development, a wealth of opportunities to learn, experience new things and pursue new careers. If that’s you and what you’re looking for, we’d love you to be part of our future.

Why this job matters

We’re in search of a product designer capable of supporting projects throughout the product development lifecycle, starting from initial design to final product delivery. The ideal candidate will ensure that BT products and features are crafted at the highest level,easy to use, and

deliver experiences that add significant value for customers.

What you’ll be doing

• Create detailed low and high-fidelity designs, prototypes, user flows, interfaces, interactions, and overall experiences via mock-ups and diagrams, in accordance with design best practices and brand guideline.

• Deliver required supporting documentation such as personas, sitemaps, story boards, user flows, etc. following the BT design best practice approach.

• Support digital-first experiences that achieve commercial goals such as increased digital channel share and clearer commercial impact.

• Support in brainstorming, conceptualizing, and iterating as needed.

• Participate in cross-functional workshops such as co-creation, empathy mapping, and journey mapping exercise.

• Support in the implementation of ways to improve the technical work within area of responsibility using partner feedback, user testing results, and other research to improve assets, products, and service.

• Support in the transformation of ideas, business opportunities, research, and creative vision into clear, usable, useful, and desirable outcomes for users.

• Gather user research and analytics insights to ensure user needs are met.

• Support design standards alongside an evolving design system and actively contributes to detailing specifications.

Skills Required

• Ability to understand and empathise with users, creating designs that cater to their needs and preferences.

• Proficiency in graphic design tool (Figma)

• Skill in creating prototypes and wireframes to visualise and test design concepts before implementation.

• Knowledge of user experience (UX) and user interface (UI) design principles to enhance the overall usability and aesthetics of a product.

• Proficiency in creating and maintaining components while actively contributing to the design system.

• Strong problem-solving skills to address design challenges and come up with innovative solutions.

• Ability to work well in a team, collaborating with other designers, developers, and stakeholders to bring a cohesive vision to life.

• Effective communication skills to convey design concepts, rationale, and solutions to team members and stakeholders.

• Willingness to stay updated on design trends, tools, and technologies to maintain a high level of expertise.

• A keen eye for detail to ensure delivery of pixel perfect designs.

Our leadership standards

Looking in:

Leading inclusively and Safely

I inspire and build trust through self-awareness, honesty and integrity.

Owning outcomes

I take the right decisions that benefit the broader organisation.

Looking out:

Delivering for the customer

I execute brilliantly on clear priorities that add value to our customers and the wider business.

Commercially savvy

I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:

Growth mindset

I experiment and identify opportunities for growth for both myself and the organisation.

Building for the future

I build diverse future-ready teams where all individuals can be at their best.