BT Hiring for Project Implementation Coordinator Expert at Gurugram, India Full Time

Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.

There are two things that we want to share with anyone considering joining us.

Firstly, we’ve got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. We value every colleague, their diversity and the contribution that they make. When we say you’re welcome at BT, we really mean it.

Secondly, the one thing the pandemic has taught us is that a lot of current and future colleagues, where and when possible, want to embrace hybrid working. Therefore, we are introducing smart working at BT. Smart working means having the flexibility to choose, as a team, how and where you work depending on your team’s deliverables and needs; when you are at your shared core location to connect with others and when not. It may not be for every role, and, as part of the recruitment process, you’ll have the chance to discuss smart working and how it might work for the job you are applying for.

You’ll have the following responsibilities

Manage customer interactions at an implementation or user level.

Ability to handle low level Project tasks as listed below:

1. Project Planning phase

• Tracking and managing Pricing & ordering

• Support Lead PM with Planning & scheduling

1. Project Execution phase

• Order tracking & delivery using BT Tools and systems

• Resource booking & alignment for the migrations support

• Managing Migration/Cutover Scheduling/invites

• Supporting/driving migration activity

1. Project Monitor & Control phase

• Managing ORT, Handover to operation

• Project Reporting, MyPD or any other BT systems and tools

1. Project Closure phase

• Documentation, capturing lesson learnt

You’ll have the following skills & experience

Skills/Experience:

• Experience of owning work packages as part of a larger project. Successful delivery against given responsibilities, accurate and timely reporting against tasks.

• Ideally have worked in some capacity/role in a project under the guidance of a Senior Project Manager.

Soft Skills:

• Good Communication Skills – Verbal & Written

• Good Email Etiquette

• Time Management

About BT

BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do – and in the people who work here.

We’re now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we’re on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.

So, if you’re interested in the power of potential, why not join us today and release yours? You can read more here about what it’s like to work at BT (https://www.bt.com/careers)

How to Apply

It’s easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don’t worry if you need to make changes – you’ll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!

Job: Customer service

Title: Project Implementation Coordinator Expert

Location: India-India-Gurugram-Gurugram

Requisition ID: 166570

Other Locations: India-India-Kolkata-Kolkata