BT Hiring for Software Engineering Manager at Bengaluru, Karnataka, India Full Time

Job Description

Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours. There are two things that we want to share with anyone considering joining us. Firstly, we’ve got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. We value every colleague, their diversity and the contribution that they make. When we say you’re welcome at BT, we really mean it. Secondly, the one thing the pandemic has taught us is that a lot of current and future colleagues, where and when possible, want to embrace hybrid working. Therefore, we are introducing smart working at BT. Smart working means having the flexibility to choose, as a team, how and where you work depending on your team’s deliverables and needs; when you are at your shared core location to connect with others and when not. It may not be for every role, and, as part of the recruitment process, you’ll have the chance to discuss smart working and how it might work for the job you are applying for.

About this role
SME SOHO Customer Service CIO team is looking for a talented, motivated and passionate Senior professional to be part of the design and development of highly scalable application(s) to provide best-in-class service capabilities for BT customers to drive overall NPS for Enterprise. The person should be an active practitioner of engineering excellence: keeping a high bar for quality, consistency, maintainability, efficiency, and all the other things that make software great, will work with a talented team of engineers to create state of the art software systems. You’ll have the following responsibilities
Principal Responsibilities:

• Lead a team of developers and designers to deliver software systems following the best practices of software development, DevOps and Agile

• Define the strategy and architecture of the software application and ensure it is implemented the right way.

• Technical problem solver, identifying innovative solutions to project deadlocks and resolving issues and constraints through consensus and sound judgment.

• Work closely with the Business/CTIO/Operations teams to understand the business outcome, prioritization, and work to provide the best solution possible.

• Manage the Vendor team. Define the SLAs & KPIs

• Demand vs Capacity vs Cost management

Business Impact:

• Ensures best in class development, DevOps and Agile practices

Resources for which post holder is likely to be accountable:

• People : Yes

• Budget : Yes

______________________________________________________________ Principal Working Relationships: (internal customers and suppliers) Clients Customer Experience Leads, Business/Operational Users Specialists Vendors technical teams Service Vendor teams Finance Procurement or Unit Finance teams Person Specification: Essential Skills (Skills without which the person cannot perform the role, limit to a maximum of four skills only)

• 10+ years of experience in software development on multiple back and front end technologies using Agile and DevOps practices.

• Have sound concepts of Agile methodologies and have experience in Agile delivery (tools like JIRA/Confluence)

• Experience of leading technical team of 10+ engineers.

• Experience in complex projects or multi component integration

• Present role should be Technical Architect or Technical Lead or Engineering Manager

Overall Skills and Experience (Include skills that in addition to the essential skills are required for the person to perform the role in a better way)

• A proven track record for being detail-oriented with a demonstrated ability to self-motivate and deliver results. Proficient in setting up goals for software development team.

• Strong verbal and written communication skills

• A proven ability to bring clarity to ambiguous situations and drive the team to achieve a solution and develop/deliver it.

• Strong presentation skills with a high degree of comfort speaking with executives, technical leaders, and developers

• Demonstrated ability to adapt to new technologies and learn quickly

• Ability to handle multiple competing priorities in a fast-paced environment

You’ll have the following skills & experience
Essential

• Possess B.E. or B.Tech or M.S. (or equivalent) degree in Computer Science or related field

• Possess 10+ years of experience in IT

• Provide technical and functional guidance and direction to team members

• Possess excellent written and oral communication skills

Desirable

• SQL/NO SQL Database skills

• Experience on Micro Services, Cloud Architecture, latest design patterns

• Have a sound knowledge of today’s enterprise application technologies and be able to articulate it in existing/new code

• Experience in product development environments and knowledge of tools such as Git, CICD etc.

• Strong interest in learning new skills/technologies, curiosity to explore various technologies and solution approaches

• Telecom domain experience

• Certifications

Benefits

About BT BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do – and in the people who work here.
We’re now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we’re on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.
So, if you’re interested in the power of potential, why not join us today and release yours? You can read more here about what it’s like to work at BT How to Apply It’s easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don’t worry if you need to make changes – you’ll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!

.