Additional skills Effective communication skills in both verbal and written English Client focused with regards to service delivery
Self driven and able to work independently or within a team Good analytical and troubleshooting skills the ability to think logically through a problem
Must have the initiative tenacity and commitment to see problems through to resolution
Able to respond to and resolve client queries and requests in a timely manner
An ability to lead team and assist them A flexible approach
Ability to work shift patterns and provide out of hours on call support
Ability to provide clear and concise documentation Good 3rd Party Liaison i e Suppliers of backup and storage products and hardware for problem resolution
Primary Skill
EMC Networker
Secondary Skill
Data Domain & MS Azure
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