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Procurement Service Manager Experience A minimum of 5 years of service delivery management application infrastructure maintenance and support experience with specific experience in managing Service Run
Minimum Qualification At a minimum a 4 years bachelor s degree in any discipline Skills Required Should have experience of directly interfacing with client representatives and managing client expectations
Good understanding ITIL guidelines and practices ITIL v3 v4 certification is desired o Should have proactive problem management experience o Driven continuous service improvements to deliver tangible and measurable outcomes
Should have handled multiple applications within a portfolio across varied technologies and geographies and hosting platforms
Experience in ERP procure to pay module is must Strong stakeholder management experience and people management skills are a must Strong analytical skills and comprehension skills Great listening and communication skills with good working level English skill
Creative passionate inspired by people and able to inspire others to act Attention to detail and ability to multitask in an international dynamic and complex operating environment

Primary Skills:

Client representatives and managing client expectations
Good understanding ITIL guidelines and practices ITIL v3 v4 certification is desired