CapitalSquare Advisors Private Limited Hiring for Customer Service Executive at New Delhi Full Time

Customer Service Executive

Name of the Organization: CAPITALSQUARE INSURANCE BROKERS P LTD

Location: Noida

Organization Summary:

CAPITALSQUARE INSURANCE BROKERS PRIVATE LIMITED (CSIBPL) is a young and growing organization and was established in 2012, with the Vision of helping organizations fully understand various risks that they are exposed to and provide meaningful & need based solutions, so as to help them mitigate each of the identified risk’s to optimal extent.

We have been granted a direct broking license by IRDAI and have been permitted to carry Life & General Insurance business in India. We cater to a large number of corporates and offer meaningful and need based solutions besides unparalleled & timely service with great amount of enthusiasm and commitment.

We harness trust of our clients by being transparent, passionate, innovative and try to build a strong and long term association.

Requirement:

We are looking for a Customer Service Executive in Delhi NCR, who is willing to unlock and prove his / her potential by working diligently on the task assigned.

Job Type:

Full time permanent

Educational Qualifications:

Graduation or equivalent in any stream

Skill Sets:

Should have minimum 3 years of experience into client servicing

Should have sound knowledge of handling EB claims – Cashless & Reimbursement

Should know how to get monthly endorsements done

Candidates working with Insurance brokers are preferred

Should have good command on MS-Office specially in excel

Good Communication Skills

Self-Motivated

Team Player

Roles & Responsibilities:

Ensuring smooth functioning of policies assigned for servicing

Handling queries / escalations via mail and phone for the respective corporate

Processing the reimbursement claims received

Generating weekly MIS as per the client requirement

Coordination with the Insurance company, TPA for endorsements and enrolment activity

Sending data to person handling SAIBA for updation

Claims follow-up and maintenance of registers

Co-ordination with investigators / insurers /insured

Scrutinizing of claim documents and ensuring correctness

Claim calculation checking and follow for claim settlement

Keep track of monthly endorsements and get the same done on time

Check on CD Balance monthly and give intimation to client in case of shortfall

Keep track of claims and get it done in agreed TAT’s

Interaction, discussion, and follow-ups with insurance company for endorsements and with TPA/Insurer for claims

Internal co-ordination among the other members of the team

Working Hours:

Office Hours will be 10:00 am to 6.30 pm Monday to Saturday

Weekly off will be observed on 2nd & 4th Saturday of the month

Remuneration:

Fixed monthly Salary as per Industry Standards and Conveyance etc.

Job Type: Full-time

Salary: ₹9,734.78 – ₹29,685.22 per month

Benefits:

• Provident Fund

Schedule:

• Day shift
• Morning shift

Application Deadline: 21/11/2022