Job Purpose and Impact
The Process and Solutions Specialist II will design and deliver complex strategic processes and product solutions that meet the needs of the organization. In this role, you will work as subject matter authority to provide solutioning expertise within a global team in across multiple geographies
Key Accountabilities
Help to plan and implement processes in a production environment to ensure operational stability.
Analyze and resolve issues related to the production environment and raise change requests or support calls to information technology stakeholders as needed.
Support the production environment in process running, resource virtual machines maintenance and log viewing.
Provide reporting dashboards on performance metrics.
Collaborate with the teams to translate issues to continuously improvement initiatives to optimize the robotics process automation.
Handle basic issues and problems under direct supervision, while escalating more complex issues to appropriate staff.
Maintain and validate solution integrity by functional area through the course of the product development during all delivery phases.
Provide end to end functional planning across specific expertise areas in global delivery based on scope of work and localization requirements.
Investigate complex business and system issues to research and identify innovative solutions.
Monitor key processes in applications and user adoption to discover variances and propose necessary actions.
Assist with backlog and continuous improvement opportunities by promoting value-based needs tied to the strategy of the functional area.
Partner with global virtual teams and vendors to ensure alignment with projects, programs and strategies and standards, both in portfolio and across other portfolios and regions.
Prepare and quality review highly detailed estimations of effort in order to achieve a preferred solution in project delivery.
Independently solve moderately complex issues with minimal supervision, while escalating more complex issues to appropriate staff.
Other duties as assigned
Qualifications
Minimum Qualifications
Bachelor’s degree in a related field or equivalent experience
Experience with systems and technology software applications
Experience in robotic process automation software
Other minimum qualifications may apply
Preferred Qualifications
Experience in using business intelligence and data visualization tools to develop dashboards
Exposure to agile delivery methods
Exposure to customer centric design principles
Equal Opportunity Employer, including Disability/Vet.
At Cargill, everyone matters and everyone counts. Cargill is committed to creating and sustaining an inclusive and diverse work environment where all employees are treated with dignity and respect. As such and in alignment with our Guiding Principles, Cargill’s long-standing equal employment opportunity policy prohibits discrimination and harassment against any employee or applicant based on race, ethnicity, color, religion, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, age, disability, pregnancy, genetic information, marital status, family status, citizenship status, veteran status, military status, union affiliation, or any other status protected by law.
Cargill also complies with all applicable national and local laws and regulations pertaining to non-discrimination and employment.
Notice to Recruiters and Staffing Agencies: Cargill, Inc. and subsidiaries (“Cargill”) have an internal recruiting department. Please review this notice.
US Employment Resources: Equal Opportunity Employer, including Disability/Vet.
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