Cerner is hiring for the Human Resource Shared Services Specialist As Human Resource Shared Services Specialist, you will provide first point of contact and exceptional customer service to associates via multiple channels, including phone inbound/outbound calls, online chat, email, walk-ins, ticketing system, and automated process flows within various solutions. You will investigate and provide guidance and resolution regarding HR policy-related questions, escalating situations as necessary. You will also document issue resolution thoroughly and in a timely manner. Your responsibility will also include to educate associates about resources available to them, encouraging use of self-service tools and the HR knowledge base. You will process transactions and requests for onboarding, internal movement, offboarding and document management. You will resolve associate inquiries, completing necessary processing and data changes within HR systems. You will also facilitate completion of new hire employment requirements for start classes, entering accurate associate data in the HR information system. You will coordinate the payroll process by submitting or entering complete and accurate payroll related documentation in accordance with payroll processing deadlines.
Hybrid & Onsite: No Relocation Assistance Offered This position offers a Hybrid & Onsite working environment. Meaning you will split working time between a Cerner office or client site and remote. If your current geographical location requires relocating, Cerner will not offer relocation assistance to the specified location. #LI-Hybrid Back to Description
Supporting a broad workforce requires the best talent in every field. See how our legal, finance, human resources, learning and operations teams come together to enable our company’s growth.
Working Environment
Hybrid & Onsite: No Relocation Assistance Offered
Relocation Assistance Available for this Job:
No
Basic Qualification: –
Preferred Qualification:-
All employees must be legally authorized to work in the country where the position is located. Work visa sponsorship is not available for this position.
Cerner is a place where people are encouraged to innovate with confidence and focus on what is important – people’s health and the care they receive. We are transforming health care by developing tools and technologies that make it more efficient for care providers and patients to navigate the complexity of our health. From single offices to entire countries, Cerner solutions are licensed at more than 25,000 facilities in over 35 countries.
Cerner’s policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Cerner is proud to be a drug-free workplace.
If you are an individual with a disability who is unable to use our online tools to search and apply for jobs, and need assistance or an accommodation in the recruiting process, please contact us by calling 866-434-1543 or by emailing CernerCareers@cerner.com.
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