Cerner Hiring for Technical Solution Analyst II at Bangalore, India Full Time

93763BR

Job Title:

Technical Solution Analyst II

Business Unit:

AMS Production Support

Job Description:

We are excited to hire Technical Solution Analyst II at Cerner. As Technical Solution Analyst II, you will perform troubleshooting investigations reviewing front-end applications by gathering information, using troubleshooting tools, shadowing end users, and testing workflows internally and externally. You will perform troubleshooting investigations via backend methods by capturing log files, querying tables, updating database fields, and updating/cycling servers. You will communicate effectively verbally and in writing to clients and internal stakeholders. You will document notes, activities, resolutions, and other knowledge articles throughout the lifecycle of an investigation. You will prioritize work based on severity and urgency balancing client and business needs. And, you will collaborate among and across teams to ensure issues are addressed by the appropriate individuals.

Auto req ID:

93763BR

Org:

Mgd Svcs – AMS

Additional Information:

All employees must be legally authorized to work in the country where the position is located. Work visa sponsorship is not available for this position.

Career Level:

Entry Level/ Junior Professional

Company Overview:

Cerner is a place where people are encouraged to innovate with confidence and focus on what is important – people’s health and the care they receive. We are transforming health care by developing tools and technologies that make it more efficient for care providers and patients to navigate the complexity of our health. From single offices to entire countries, Cerner solutions are licensed at more than 25,000 facilities in over 35 countries.

Cerner’s policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Cerner is proud to be a drug-free workplace.

Country:

India

Org Unit:

Global Services

Qualifications:

Basic Qualifications:

• At least 6 years of total combined higher education and related work experience, including:

• Bachelor’s degree in Information Systems, Computer Science, Computer Engineering or Software Engineering, Computer Information Systems, Information Technology or equivalent relevant work experience.

Preferred Qualifications:

• At least 6 months of strong working knowledge of SQL along with any programming language like C++, C# , Java etc

State/Province:

Karnataka

Associate Type:

Regular

Relocation Assistance Available:

No

Job Level:

Professional 2

City:

Bangalore

Working Environment:

Hybrid & Onsite: No Relocation Assistance Offered

Job Function:

Support Services & Operations

Government Job:

NO

Working Environment Description:

This position offers a Hybrid & Onsite working environment. Meaning you will split working time between a Cerner office or client site and remote. If your current geographical location requires relocating, Cerner will not offer relocation assistance to the specified location. #LI-Hybrid