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Job Descriptions

Customer Service Executive- US Process (Bangalore)
Job Summary
· Job Title: Customer Service Executive

· Location: Bangalore

· Company: Champions Group

· Job Type: Full-time

· We’re looking for a results-driven Customer Service Executive to actively seek out and engage customer prospects.

· US/UK (Any international) Experience is must at least one year in voice process.
Responsibilities and Duties

Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.

Required Experience, Skills and Qualifications
· High school diploma, general education degree, or equivalent.

· Ability to stay calm when customers are stressed or upset.

· Comfortable using computers.

· Experience working with customer support.
· Benefits
· Saturday-Sunday Fixed Off

· Great Incentives

· Chances of growth are high for the right candidates

· Salary: ₹25,000.00 to ₹35,000.00- Per Month + Incentives.

Job Types: Full-time, Regular / Permanent

Salary: ₹25,000.00 – ₹35,000.00 per month

Benefits:

Schedule:

Supplemental Pay:

Education:

Experience:

Speak with the employer
+91 8951392066

Champions Group Hiring for Customer Support Executive at Bangalore Full Time

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