Cisco Systems Hiring for Business Operations Analyst and Team Administrator at Bengaluru, Karnataka Full Time

Full Job Description
Why you’ll love Cisco
We change the World, you will become passionate about your employer and the brand you represent. Everything is converging on the Internet, making networked connections more meaningful than ever before in our lives. Our employees’ groundbreaking ideas impact everything imaginable, from entertainment, healthcare, and education, to public and private sectors, smart-cities, and everyday devices in our homes. Here, that means we will take creative ideas from the drawing board to dynamic solutions that have real world impact. We believe Cisco is evolving a rich solution portfolio of next generation software, hardware, and services to meet customers’ changing business requirements in the digital economy.

What you’ll do

This is a role in the fast-paced APJC Client Experience Services (CES) Region Operations (RO) comprising over 80 members. Reporting to the Business Operations Manager, APJC CES RO and working closely with the Senior Director, APJC CES RO the Business Operations and Team Administrator will play a key role ensuring the review cadence of the department is in place with ongoing management reviews, managing employee engagements and ensuring the team is supported well to focus on key operational activities.

In this role, you will provide support for calendaring, travel, expenses, along with management and oversight of special projects, as needed. To perform these tasks effectively, become familiar with the products, people, and organizational dynamics within Cisco’s Operations team.

Primary Job Responsibilities

Business Operations

APJC CE RO Leadership Team meeting cadence
Manage timely connect recognition approvals as proxy
Monitor and ensure completion of mandatory trainings
Drive high employee check-ins
Organise and plan team building activities, including birthdays, work anniversaries.
Launch timely employee engagement surveys
Manage vendors on contractor Scope of Work and related accruals

Team Administration

Assists in planning and organizing meetings by taking responsibility for crafting the agenda, location, meeting technology (WebEx) based upon participant needs, and all other meeting logistics. May further prepare meeting briefing documents by taking and disseminating notes and formulating post meeting action item lists.
Assist in planning events for the department. Serve as a local point of contact for foreign delegates where applicable.

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Who You’ll Work With

In this role, you will work closely with the APJC CES RO Leadership team as well as coordinate with the Global Business Operations team.
Due to the frequent engagement of the Senior Directors across Cisco as a whole, you will collaborate with and coordinate activities with other EA’s and executives in Cisco both in APJC and other regions including the Global team.

Who You Are

You will handle, with a great degree of independence, incoming asks for time, meetings, resources, and other needs. You will be responsible for figuring out when to refer matters to others, and to whom they should be referred.

You’ll be following up on all aspects of administration to ensure proper disposition, and make sure nothing falls through the cracks. This includes updating organization charts, mailer lists and facilitating onboarding and offboarding of team members.

Minimum Qualifications for This Role
5-7 years of experience working in multinational corporations (MNCs) supporting a Senior Director level and above executive with good stability. Cisco experience is preferred.
Excellent communication and presentation skills
You love working with others and enjoy teamwork
Ability to deal with difficult situations
Organized and working with urgency
You are detail oriented and have the maturity to handle confidential information.
Excellent interpersonal and persuasion skills
Demonstrated solid communications skills, business insight, problem-solving skills, and other related competencies
High ability to handle multiple tasks at once and work in a team
High proficiency in the use of Mac/Windows desktop computer applications Outlook, Word, Excel, PowerPoint.
Prior experience supporting large teams is a big plus

Why Cisco

At Cisco, each person brings their unique talents to work as a team and make a difference.

Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people.

We connect everything – people, process, data and things – and we use those connections to change our world for the better.

We innovate everywhere – From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education and more – from Smart Cities to your everyday devices.

We benefit everyone – We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities.

Colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Be you, with us. #WeAreCisco

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Industry
Computer Hardware
Computer Software
Computer Networking