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Private Jobs / Private Sector
Citi Hiring for Cash And Trade Proc Rep – C05 at Chennai, Tamil Nadu Full Time
Full Job Description
The Cash and Trade Proc Rep 5 is an entry level role responsible for processing basic to relatively complex transfers in coordination with the Transaction Services team. The overall objective is to perform moderately complex cash & trade operation tasks, by providing processing assistance for assigned projects.
Responsibilities:
1. Processing of day to day transactions as per local operating procedures.
2. Serves as analytical and/or procedural expert representing the unit on cross-functional operational project deliverables.
3. Interact and collaborate with business/product partners, geography partners and regional functions for improving operating frame, resolving issue, innovating new services and maximizing the quality of service and client experience.
4. Delivers as per Service Level Agreement at all times. Ensure service quality is maintained
5. Understand customer requirements.
6. Meet required productivity metrics set for the team
7. Ensure tracking, accurate and timely resolutions of issues and exception raised
8. Client inquiries are investigated and responded appropriately
9. Adhere to internal policies to ensure compliance with legal parameters as well as company policies and procedures
10. Perform control related activities to mitigate risk.
Qualifications:
2-4 years of relevant experience
Demonstrated basic experience in cash management processing and transaction services
Proficiency with Microsoft Office tools and data entry skills
Education:
High School diploma or equivalent
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
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Job Family Group:
Operations – Transaction Services
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Job Family:
Cash Management
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Time Type:
Full time
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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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