Citi Hiring For CitiPhone Officer at Chennai, Tamil Nadu Full Time

Responsibilities:
Assist in evaluating client financial needs to identify and offer new Citi products and solutions

Interact with customer inbound calls and provide customer service, as necessary

Align client needs to product service solutions within a complex sales-based environment

Communicate the value and benefits associated with Citi products and services to clients

Achieve monthly individual/team-based established sales goals

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:
1-3 years of relevant experience

Sales and customer service (financial services, call center, retail) experience preferred

Consistently demonstrates clear and concise written and verbal communication

Demonstrated problem-solving and decision-making skills

Education:
High School diploma or equivalent

–

Job Family Group:
Customer Service

–

Job Family:
Service & Sales

–

Time Type:
–

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries (“Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the “EEO is the Law” poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting