Responsibilities:
Responding to inquiries or requests from internal partners (e.g. ICRM Assurance, Internal Audit, Legal).
Additional activities including handling telephone hotlines and performing data entry in various systems.
Has the ability to operate with a limited level of direct supervision.
Can exercise independence of judgement and autonomy.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Additional duties as assigned:
Servicing as the Risk & Control Officer covering deliverables including monthly / quarterly / annual risk assistance, assisting with insourcing / migration activities, acting as the COB business recovery coordinator, tracking mandatory training, etc.
Assisting with billing, capacity planning and seat planning.
Drafting and maintaining the business unit’s operating procedures such as new employee on-boarding procedures, tracking intercompany service agreements, handling records management.
Qualifications:
Excellent written and verbal communication skills
Must be a self-starter, flexible, innovative and adaptive
Strong interpersonal skills with the ability to work collaboratively and with people at all levels of the organization
Strong administration or project management, strong organizational skills and capability to handle multiple projects at one time
Proficient in MS Office applications (Excel, Word, PowerPoint)
Some knowledge in area of focus
Education:
Bachelor’s degree; experience in compliance, legal or other control-related function in the financial services firm, regulatory organization, or legal/consulting firm, or a combination thereof; experience in area of focus
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Job Family Group:
Compliance and Control
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Job Family:
Surveillance
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Time Type:
Full time
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Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries (“Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View the “EEO is the Law” poster. View the EEO is the Law Supplement.
View the EEO Policy Statement.
View the Pay Transparency Posting
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