Citi Hiring For Customer Service Representative at New Delhi, Delhi Full Time

Responsibilities:
Manage and coordinate branch resources, such as financial documents and securities in national and foreign currency

Assist Tellers with day-to-day banking activities to ensure processes are completed in an accurate and efficient manner

Control and manage cash, valuated forms, and means of access

Supervise and ensure that proper banking protocols are completed

Reconcile teller transactions against branch accounting

Perform banking administrative tasks and follow-ups, as needed for the branch

Assist with the opening and management of customer accounts

Assist with window operations and funnel overflow to other channels

Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:
2-4 years’ relevant experience in customer service

Knowledge of: regulations and operational processes of branch

Microsoft Office experience

Banking accounting or basic accounting experience

Education:
High School diploma or equivalent

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:
Customer Service

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Job Family:
Branch Service

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Time Type:
Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries (“Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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