Citi Hiring for L3/SME – UNIX/LINUX Administrator at Chennai, Tamil Nadu Full Time

Full Job Description
The position sits within the ICG Infrastructure Services support team, which provides infrastructure functionality to all ICG businesses The hardware platforms comprise a multitude of vendors including IBM, Dell and HP and operating systems including RedHat6/7/8 and AIX 7.x Seeking motivated technical professionals who specialize in providing services to clients on hardware and software components for Unix servers. Activities include operation and maintenance of Unix operating systems, clustering, High Availability, storage and backup solutions. These servers are installed with middleware applications, various database technologies and high availability solutions. The post holder will be primarily focused on performing analytical, investigative and operational functions on client systems for the Unix platform.

Responsibilities:
SME/Unix System administrators responsible for providing L3 Unix support for FXLM/CPB Unix infrastructure.
Provide technical tier-3 Production Support Management for large complex infrastructure
Proactively monitor overall production support, resolving risks and issues and initiating corrective action plans as appropriate;
Ensure processes are clearly documented
Provide regular communication to management and stakeholders of production support status for your infrastructure, including risks, issues and mitigations
Work across multiple time zones and infrastructure areas support teams to ensure high level of support service
Analyze complex problems/situations and to propose simple solutions
Communicate complex technical issues to business users in a language they understand
Manage a workload which is subject to changing priorities and demands
Create and maintain a knowledge base to ensure that knowledge transfer takes place within the team
Engineering solutions and participation in projects implementation
Implementation of Enterprise infrastructure tools
Reduction of faults, root cause analysis
External data center services vendor management

Qualifications:
At least 5 years of experience in leading a team
Highly technical and problem solving skills in Linux environment
Knowledge of HP, Dell, IBM, VCS, VXVM and VVR hardware up to enterprise level;
Prior experience in large scale enterprise infrastructure support, re-engineering, performance fine tuning and cost
Experience in Infrastructure Support Group in a high availability/mission critical environment;
Experience in managing communications across business and technology stakeholders at varying levels across a medium to large scale enterprise;
Analytic and methodical approach to problem solving;
Ability to remain calm and objective in a high-pressure environment;
Must have strong self-management and be ready to use own initiative;
Perfect communication, influencing and organizational skills are a must;
Vendor management;
Demonstrate accountability, leadership, independent initiatives and willingness to lead and work with teams across multiple locations and time zones;
Strong team player skills;
Flexible and being able to manage time effectively;
Able to work with sense of urgency under multiple deadlines and successfully organize and complete tasks with minimal supervision;
Fluent English.

Education:
Bachelor’s/University degree or equivalent experience

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Job Family Group:
Technology

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Job Family:
Infrastructure

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Time Type:
Full time

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