Citigroup Hiring for APAC Premium Client Executive Lead at Mumbai, India Full Time

The KYC Operations Senior Manager is a senior management-level position responsible for accomplishing results through the management of a team or department to provide Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting services in coordination with the Compliance and Control team. The overall objective of this role is to drive the development and management of a dedicated internal KYC (Know Your Client) program at Citi.

Responsibilities :

• Provide senior oversight of KYC Operations teams, senior point of escalation for the team and its stakeholders, represent the KYC function in senior management discussions and key stakeholder meeting across the business, compliance and operations and serve as central point of coordination for vendor strategy and Third-party interactions

• Demonstrate new ways to improve Client experience and bring efficiency to the process

• Identify and work with the appropriate stakeholders maintaining an innovative and open-minded approach to plan resolutions for improvements.

• Formally advising the key stakeholders, on the client record workflow for upcoming population, including relevant KYC Owners

• Develop effective communication channels for workflow progression between the various groups

• Serve as key contributor to the Global KYC strategy and partner with the Global Management team to develop a target operating model encompassing people, process and technology

• Ensure effective governance of tasks and processes with reference to internal policy and external regulation

• Partner with global Compliance and KYC teams to interpret and implement new Anti-Money Laundering (AML) policies and work toward developing consistent processes and practices

• Develop the ongoing KYC training plan to develop and enhance staff knowledge of business and product

• Manage KYC Operations project book of work, including strategic program roll out and system enhancements

• Manage and assess impact of operational implementation of technology and policy change and drives continuous improvements to quality of data and client service levels

• Create efficiencies through on-going utilization of low-cost centers for data management

• Has the ability to operate with a limited level of direct supervision.

• Can exercise independence of judgement and autonomy.

• Acts as SME to senior stakeholders and /or other team members.

• Lead or participate in hiring, training, mentoring and assessment processes.

• Ability to manage teams. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications :

• 6-10 years of relevant & people Management experience

Education :

• Bachelor’s degree/University degree or equivalent experience

• Master’s degree preferred

• ACAMS Certification (an Advantage)

Job Family Group:

Compliance and Control

Job Family:

Business KYC

Time Type:

Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.