Citigroup Hiring for Change Management and UAT Sr Manager at Mumbai, India Full Time

The is a role in GPSM-Change Management team based out of Mumbai location. Overall object of this function is Requirement gathering, User acceptance testing, ensure all change management processes are followed and support production go-live. Detailed JD is as follows:

Responsibilities:

• This is role for leading change management efforts for applications in the domain of Entity Management, Risk Management, Data Warehousing and Financial ledger.

• Resource in this role is expected to lead a team of change management analysts as well as contribute in individual contributor role.

• Establish partnership with Finance partners and product leads; and support creation of Business Requirements Document (BRD) on key Change Requests (CR).

• Lead and ensure appropriate handoff process for FRD creation to GFTS team; and review and sign off on FRD for correctness and completeness.

• It is also expected that the person have good knowledge about Software Development Life cycle in the area of Change Management for Risk Management, Data Warehousing and Financial ledger platform.

• Should have working experience of Risk Management application and understand role of Risk Management in banking domain.

• Work closely with technology teams in the release schedule assignment/prioritization to ensure that work is prioritized accordingly with end-to-end consideration.

• Act as CITIRISK product SME with strong understanding of RISK management functionalities to support the overall program, and ensures that there’s no overlaps or conflicts within CRs.

• Provide requestors with support and guidance on how to submit their requests ensuring alignment with strategic direction of the Program.

• Work with Requirement Delivery UAT team in ensuring that fundamental test strategies/plan, design and scripts are documented, consistent with both BRD and FRD, and agreed with key stakeholders and data consumers, if applicable.

• Write and execute test plan, cases and scripts based on requirements documents working closely with Requirements Delivery team and FRD team.

• Participate in actual User Acceptance Testing. If needed, provide necessary sign-offs.

• Facilitate, and execute post -production migration Validation in coordination with Production team and UAT support team.

• Manage required communications to key stakeholders, operations groups, and Consumers as part of Change Management process.

• Provide and implement ideas for process re-engineering.

• Preparation of key operational Requirements Delivery related metrics reporting needs.

• Drive communication between the testing, development and product teams to ensure each requirement has adequate test coverage; manage and enforce Entry & Exit criteria

• Help ensure coordination between partner systems; ensure all testing plans are shared and communicated so application testing between all is harmonious; manage project change with respect to testing, in accordance with the change management plan to control scope, quality, schedule, and cost; defect management and remediation facilitation.

Experience:

• Understanding of financial products and services.

• Upto 10+ years of experience in Financial Entity Management/Regulatory reporting / Data warehouse platform.

• Complete understanding of Financial / Risk Reporting Processes, Data and Platforms.

• Able to work effectively and efficiently toward goals in a complex, diverse environment with multiple and changing demands.

• Understand DBMS concepts, can write SQL queries and conversant with Unix, JIRA and HP-ALM

• Knowledge of UAT testing cycles and coordinating with the Business and technology groups.

• Experience in Finance, Financial Services or Accounting Internship preferred

• Proficient in Microsoft Office with an emphasis on MS Excel

• Detail oriented

• Consistently demonstrates clear and concise written and verbal communication skills

Education:

• Bachelor’s Degree/University degree or equivalent experience

• Project Management Diploma

• Masters in Finance (Desirable)

• PMP, PRINCE2 (Desirable)

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Family Group:

Finance

Job Family:

Financial Reporting

Time Type:

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Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.