Cleo Communications Hiring for Servicenow Developer at Bengaluru, Karnataka, India Full Time

Job Description

Role: ServiceNow Developer
Location: Candidates can be anywhere in India
Type: Need-based contractsCleo Consulting specializes in placing Cloud, DevOps, DevSecOps, Network, Systems and Security professionals all across the United States.We have certain clients who keep enquiring about finding them resources to work remotely from overseas. Therefore, we’re looking to identify a few candidates who are motivated to take remote overseas contract assignments through us. We can share more details when we speak.We are looking for people at mid and senior-levels and the monthly pay-rate will commensurate with experience. We need the candidates to hold relevant industry certifications.Please review the job description below and apply with your updated resume and contact details.Primary Responsibilities:
– Administrator and Developer of ServiceNow platform, IT Service Management (ITSM), IT Operations Management (ITOM), Hardware and Software Asset Management (HAM / SAM), and Security Operations (SecOps) applications.
– Participate in design workshops to design ServiceNow platform and ITSM applications.
– Implement strategies for improving business processes, procedures, and workflows using ServiceNow platform and ITSM capabilities and best practices.
– Perform software install, configuration, data migration, and development of workflow and internal and external interfaces.
– Contribute technical guidance in development and completion of user stories, acceptance criteria, use cases, master test plan, and user acceptance testing and sign-off.Required Experience:
– 5+ years of experience with administration, development, maintenance, patching, upgrade, and support of ServiceNow platform and ITSM, ITOM, HAM, SAM, and SecOps applications including Sub-Production and Production instances.
– Conducted multiple implementations of configuring, administering, development, customization, release and enhancements to native and ITSM, ITOM, HAM, SAM, and SecOps applications on the ServiceNow Platform.
– Demonstrated experience with design and implementation of ServiceNow integrations and interfaces with third party applications and data sources using Extensible Markup Language (XML), Email, web services, Java Database Connectivity (JDBC), Lightweight Directory Access Protocol (LDAP), Simple Object Access Protocol (SOAP), Representational State Transfer (REST), Open Database Connectivity (ODBC), Oracle, Excel, Web Service Definition Language (WSDL), and IntegrationHub (e.g. AWS and Azure).
– Demonstrated experience with design and implementation of ServiceNow Mid Server.
– Demonstrated experience with design and implementation of complex process workflows using JavaScript, Flow Designer, and App Engine tools.
– Demonstrate experience with design and implementation of ITSM, ITOM, HAM, SAM, and SecOps on ServiceNow platform.
– Demonstrated experience implementing basic ITIL for service portal, service catalog, incident, problem, request, knowledge, change, CMDB, vulnerability, remediation, security incidents, asset management, reports and dashboards.
– Experience with ServiceNow HIWAVE Support.Required Degree:
Computer Science, Engineering, Business, Management or equivalent experience or certifications.Preferred Experience (nice to have):
– Certifications from ServiceNow, Database, Server, CompTIA and other vendors.Job Type: Part-timeSchedule:

• Night shift

Experience:

• ServiceNow: 5 years (Preferred)
• IT service management: 5 years (Preferred)
• HAM and SAM: 5 years (Preferred)
• ServiceNow HIWAVE Support: 1 year (Preferred)