Cognosmed Laboratories Pvt. Ltd. Hiring for Customer Service Assistant at BR, IN, India Full Time

Job Description

Setting customer expectations and revenue goals. ? Identifying customer demands and requirements. ? Developing plans to address customer-specific needs. ? Dealing with people of different backgrounds and temperaments. ? Solving customer issues and complaints. ? Planning strategies for customer care and conflict resolution. ? Cross-selling products and services to the customer. ? Advising customers on cost-effectiveness. ? Overseeing the activities of the sales team. ? Offering exceptional customer service to customers. ? Negotiating agreements with customers. ? Maintaining good relationships with customers. ? Approaching prospective customers to build rapport. ? Taking feedback from customers to ensure they are satisfied with the service. ? Adhering to all the rules and regulations of the company. ? Researching the competitors and devising plans accordingly. ? Staying updated with the latest ways to retain customers. ? Maintain of HRMS through software. ? Maintain the office inventory through software & Excel sheet.

Job Type: Full-time

Pay: ?6,000.00 – ?10,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Paid sick time
• Work from home

Schedule:

• Day shift

Supplemental Pay:

• Commission pay
• Performance bonus
• Yearly bonus

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• English (Preferred)
• Hindi (Preferred)

Work Location: In person

Speak with the employer
+91 8594800888