Colt Technology Services Hiring for Process Improvement Lead at Gurgaon, Haryana, India Full Time

Job Description

Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.

Role title:

Process Improvement Lead

Function:

Finance

Job Level

PT1 Core/Advanced

Reporting

Consultant, Finance Systems Governance

Location:

Gurgaon/Bangalore

Role purpose

We are seeking an experienced Process Improvement Analyst to join our Finance – Systems Transformation. Reporting to the Consultant, Finance Systems Governance, this role will be responsible for simplifying and improving our processes and achieving efficiencies and controls across the function.

Key accountabilities

• To work with teams across the Finance Organization to document and analyze current processes, and to identify and deliver business process improvements that streamline activities, are robust and compliant, increase quality and efficiency and represent best practice.

• To develop and implement process controls, monitoring and optimization, with clear ownership and accountability.

• To work closely with functional SME’s, Business Process Champions and IT systems providers to document BRD’s/idea cards and align processes and system set-up for integrated information solutions and maximum organizational benefit.

Role specific requirements

Skills & Experience

1. Engaging with business teams in Finance organization and running remote workshops 2. Developing process maps, flow diagrams and related documentation for existing and redesigned processes 3. Performing root causes analysis and documenting issues/recommendations. 4. Provide recommendations for process improvements, including RPA, AI, system development etc. 5. Collaborating with functional SME’s to align system set-up with optimized business processes and ensure both business and technical suitability 6. Developing training materials and supporting the implementation of changes 7. Developing and implementing process controls, data collection, reporting and optimization and supporting adoption of these by process owners 8. Documenting requirements to enable the creation of BRD/idea cards where required 9. Managing relationships and communications with key stakeholders across the organization to build trust and maintain buy-in. 10. Managing process improvement projects including planning, execution, testing, monitoring.

Person specification

Focused on the customer & providing them valuable insightful information. A strong sense of ownership & collaborative approach to ensure we deliver our objectives. Driven by a curious, challenging ambition to transform the way we work.

Qualifications

Business or technology degree or equivalent professional qualification Lean/Six Sigma/Continuous improvement methodology qualification or equivalent CIMA, ACCA or ACA qualification would be an advantage Proven & successful process improvement/transformation experience will also be considered Good understanding about project management principles

Relationships and key contacts

Develop positive working relationship with internal customers and other functions
Work with process owners to agree ownership and KPIs and track & monitor efficiencies
Engagement with IT to ensure IT landscape is utilised fully
What we offer: Colt is a growing business that is investing in its people. We offer skill development, learning pathways and accreditation to help our people perform at their best, regardless of role and location.

In addition to offering competitive salaries and incentive plans, a range of benefits and local rewards packages are offered to staff. Colt recognizes the importance of a work life balance.

Some benefit examples are:

• Flexible working and relaxed dress code
• Two days annually to spend on volunteering opportunities
• Access to Online-learning Platform
• Business mentoring
• option of parking slots in the Colt Campus
• lunch vouchers