Commonwealth Bank Hiring for Scrum Master at Bengaluru, Karnataka, India Full Time

Job Description

Scrum Master At CommBank, we never lose sight of the role we play in other people’s financial wellbeing. Our focus is to help people and businesses move forward, to progress. To make the right financial decisions and achieve the dreams, target and aspirations. Regardless of where you work within our organization, your initiative, talent, ideas and energy all contribute to impact that we can make with our work. Together we can achieve great things. Our Purpose Improve the financial wellbeing of our customers and communities. It’s the ambitious goal we’re all committed to achieve together and the reason we come to work each day. Our Values We’re a passionate organization driven to make a difference. A place where you can achieve your personal best and be part of our high performing, values-driven and inclusive culture. Our values represent us when we’re at our most purposeful. Together, with their corresponding statements outlined below, they reflect the ways of working that have helped us make a real difference for so many people. Care We care about our customers and each other – we serve with humility and transparency. Courage We have the courage to step in, speak up and lead by example. Commitment We are unwavering in our commitment – we do what’s right and we work together to get things done. Our Code of Conduct Our code of Conduct included our Values, with a ‘Should We?’ test, and key Grup Policies with the outcomes we expect. It guides our decision making so we can do what’s right in every situation. Our Code sets clear boundaries for actions that are unethical and provided a roadmap for getting help when we run into unanticipated challenges. For more information, visit Careers – CommBank Your Responsibilities:

• Provide Servant Leadership & Agile coaching for 1 – 2 Squads
• Actively participate & provide support to the Agile Community & Scrum Practice in your area
• Apply techniques to support effective Product Backlog management within the Squad(s)
• Assist the Squad(s) to identify & escalate risks & issues & help resolve them
• Assist the Squad(s) to identify, raise & remove blockers/impediments to enable the smooth flow of work at sustainable pace
• Coach the Squad(s) in CBA’s Enterprise ways of working
• Drive self-organisation & cross-skilling within the Squad(s)
• Ensure Squad(s) deliver high-value quality customer outcomes through the adoption & mastery of agile principles & practices
• Facilitate the constructive resolution of conflicts which may arise both internally & externally to the Squad(s)
• Help the Squad(s) maintain a healthy dynamic with their Product Owner to build alignment in values & approach
• Influence change that increases the flow of valuable outcomes through the Squad(s)
• Leverages metrics to inform continuous improvement opportunities that increase the effectiveness of a Squad(s)
• Adhere to the Code of Conduct. The Code of Conduct sets the standards of behaviour, actions and decisions we expect from our people.

Core Competencies Agile Development – Works with a specific agile development methodology. Explains a specific agile process and its associated checkpoints and deliverables. Applies major tools and techniques associated with the specific methodology. Interprets metrics used to measure progress and effectiveness. Defines key selection and qualifying criteria for projects suitable for agile development – Sound Agile Methologies – Promotes and champions the use of agile methodology across the organisation. Creates the best practice on the implementation of agile methodology within organisation. Stays abreast on the latest tools and techniques to improve agile team maturity. Integrates agile methodology into creating organisational development strategy and objectives. Establishes a theoretical background on the development of agile methodology; predicts the future trends. Leads in discussing the benefit and prerequisites of successful agile methodology implementation – Expert Agile Project Management – Participates in hardware product development projects using agile working process. Identifies specific agile measurements and their use in project management. Gives examples of agile deliverable used to demonstrate project progress. Illustrates specific process of using agile to develop software. Distinguishes the differences between agile methods in software development and common methods – Sound . Coaching Others – Coaches others to improve their skills. Determines how coaching can be applied to a situation. Observes skill practice; offers constructive feedback. Offers suggestions for performance or process improvement in own unit. Creates skill-practice opportunities for subject of coaching – Sound Conflict Management – Uses active listening skills and probing techniques to understand cause of a conflict. Facilitates reconciliation rather than divisiveness among individuals. Uses a specific methodology for conflict resolution. Under guidance, appropriately confronts others to get issues out in the open. Identifies and maximises areas of agreement in order to mitigate tensions – Sound Customer Focus – Researches and verifies customer needs and expectations. Helps link organisational objectives to customer needs and expectations. Communicates the importance of customer needs/expectations and commits to resolving them. Meets regularly with customers to understand their wants, needs and expectations. Solicits customer satisfaction feedback and acts on improvement opportunities – Sound Effective Communication – M akes oral presentations and writes reports needed for own work. Avoids technical jargon when inappropriate. Looks for and considers non-verbal cues from individuals and groups. Listens to feedback without defensiveness and uses it for own communication effectiveness. Delivers helpful feedback that focuses on behaviours without offending the recipient. – Sound Group Facilitation – Plans, coordinates and conducts facilitated sessions. Participates in the identification and selection of the most qualified candidates for the group. Clarifies and achieves agreement on the purpose and goals of the session. Uses at least one formal facilitation method or technique to moderate a session. Describes common facilitation techniques and typical scenarios where each could be used – Sound Interpersonal Relationships – C ollaborates with departmental associates and management. Adapts interaction style to situations and people. Identifies roles and responsibilities for self and others. Demonstrates an understanding of alternative points of view. Explains impact of interactions with individuals and groups – Sound Problem Solving – U ses fact-finding techniques and diagnostic tools to identify problems. Identifies and documents specific problems and resolution alternatives. Develops alternative techniques for assessing accuracy and relevance of information. Helps to analyse risks and benefits of alternative approaches and obtain decision on resolution. Examines a specific problem and understands the perspective of each involved stakeholder – Sound Risk Management – Better risk outcomes – Implements relevant risk management tools and processes for own area. Identifies financial, operational or compliance risks relevant to own team or function. Understands and adheres to relevant risk management policies, standards and procedures. Participates in the testing, review and enhancement of internal controls. Records, escalates and manages issues for identified control weaknesses or gaps – Sound

If you’re already part of the Commonwealth Bank Group (including Bankwest), you’ll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career. We’re aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. Advertising End Date: 30/03/2022