COMS CONSULTING PVT LTD Hiring for Customer Service at Gurgaon Full Time

Hiring for the Chat process in leading telecom MNC @Gurgoan
About Client
Its multinational telecommunications holding company headquartered in London. It is the largest provider of fixed-line, broadband and mobile services in the UK, and also provides subscription television and IT services.
We can arrange your telephonic interview.we would love to connect with you.
Job Title: Customer Support Advisor – Chat (Non voice)

Work from Office

Candidate should have minimum 18 months experience in Customer Service, Preferred Chat Process
Requirements
Candidate should have,

1.Good Communication skills

2. Handling customer through Email & chat which involves working in different time zones

3.Take Email & chat from Global clients and initiate the right response to them, positively and professionally.

4.Flexible to work in shifts.

5.Excellent English – both verbal and written communication skills

6.Knowledge of customer service principles and practices

7.Good technical knowledge

Qualification: Any UG / Graduate/ Post Graduate

Experience: Minimum 18 months upto 6 Years in Customer Service, Preferred Chat Process

Shift: Rotational

Week Off: 2 days rotational week off
Benefits
Both Side CAB
Chance to working with captive unit.
Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist.

Job Types: Full-time, Regular / Permanent

Salary: ₹25,000.00 – ₹35,000.00 per month

Schedule:

• Rotational shift

Supplemental Pay:

• Shift allowance

Ability to commute/relocate:

• Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (Required)

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• English (Preferred)
• Hindi (Preferred)

Speak with the employer
+91 9830663493